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“My first stay at Embassy Suite North Shore in Deerfield, Chicago” 4 of 5 stars
Review of Embassy Suites North Shore / Deerfield

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Embassy Suites North Shore / Deerfield
3.5 of 5 Hotel   |   1445 Lake Cook Road, Deerfield, IL 60015   |  
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Hotel website
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Hotel amenities
Special Offer
Winter Getaway Package
Ranked #1 of 6 Hotels in Deerfield
GreenLeadersGold level
Hyogo, Japan
1 review
“My first stay at Embassy Suite North Shore in Deerfield, Chicago”
4 of 5 stars Reviewed March 16, 2014

I stayed this hotel for business. I was really satisfied by excellent services, e.g., clean everywhere in the hotel, free breakfast, comfortable beds and bathroom, spacious room and good value for money. I do recommend to access this hotel for not only but also private if you have a plan to visit Deerfield.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Dallas, Texas
Top Contributor
358 reviews 358 reviews
30 hotel reviews
Reviews in 87 cities Reviews in 87 cities
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed March 14, 2014

Consistency has its pluses and minuses - go to any Embassy Suite and you pretty much get the same experience. The breakfast and happy hours are pretty good overall but this is hotel lobby food so don't expect too much and you won't be disappointed . The omelets are better than decent not so sure about the pre-made scrambled. However the food is way better than most other "suite" type properties. Temperature was tough to control - good thing the windows opened even though it was quite cold outside - too hot inside. Minor nit the TV in the living room volume did not work.

Room Tip: Get a room on the "sides" not at the opposite end from the elevators unless you want the e...
See more room tips
  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOUNDSVILLE
2 reviews
5 of 5 stars Reviewed March 12, 2014

I would definitely stay at this hotel when back in the Chicago area. Hotel was very clean and rooms were large. Had a refrigerator and microwave. the lobby was large and restaurant was spacious. I loved this hotel. The breakfast was a big plus for the price. I have stayed at other hotels that cost the same and were not nearly as nice. cant say enough good things about this hotel.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, March 31, 2014
Hello Roger,

It was very, very, very nice of you to provide the wonderful compliments to the team. They work very hard to deliver gracious and engaging service and it is always wonderful to hear.

Best regards,

Brad

Brad Harvey
General Manager
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Pleasanton, California
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed March 10, 2014

Stayed here the week of March 3-7 2014 for the second time on business. This time the hotel had finished it's remodeling and it's very nice. The free breakfast with the build your own omelet was delicious so with the fresh fruits and pastries. There is a free happy hour in the evening also that's ok too. My room was clean and spacious and had a free shuttle to my co. headquarter and to any local restaurants. Staff were very nice and helpful.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, March 31, 2014
Dear RN2,

I am glad you came back to experience the hotel after the renovation and that you were pleased with the changes. Thank you also for the kind words regarding our amazing breakfast and evening reception. It was also very encouraging to hear your positive comments regarding our team members.

All the best,

Brad

Brad Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United States
1 review
5 of 5 stars Reviewed March 10, 2014

very nice hotel. Clean, well maintained, appeared new. Fabulous complementary breakfast-- not just stale rolls, but FULL breakfast. VERY NICE PLACE! I would stay here again should I need to travel here again

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, March 31, 2014
Dear Carol AS,

Wow, thank you for the kind words and I am so pleased to hear that you had a fantastic visit.

Best regards,

Brad

Brad Harvey
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, United States
1 review
3 of 5 stars Reviewed March 10, 2014

Nice hotel but the decor is dated. Very friendly staff. Enjoyed the shuttle to the METRA. Nice breakfast. Good location if wanting to do day trips to Chicago. Hotel staff was helpful but didn't resolve a few issues that we had with the room or the noise level Saturday night. Nice spot for a long weekend trip with the family. would have liked the issues resolved and the experience would have been better if our room had sufficient towels for our group.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, March 31, 2014
Dear Neal C,

Thank you for your feedback regarding your visit and I was glad to hear that you enjoyed the shuttle and breakfast. I apologize for the noise that you experienced and I will make certain the team addresses these matters quickly.

My hope is that you will return.

Warm regards,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterling, United States
1 review
5 of 5 stars Reviewed March 6, 2014

We enjoy are stay here because we saw Jesus everywhere. We have stayed there a couple of times and it has been very accommodating. The rooms are clean and comfortable. The omelet grill was delicious and the fruit was ripe and fresh. The employees were friendly and helpful.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brad H, General Manager at Embassy Suites North Shore / Deerfield, responded to this review, March 31, 2014
Dear Gary M,

Thank you for all the great feedback regarding your visit and I was very pleased to hear that you enjoyed your visit. It was especially encouraging to hear that the staff was very warm and friendly.

Please come back again soon.

Warm regards,

Brad

Brad Harvey
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites North Shore / Deerfield

Address: 1445 Lake Cook Road, Deerfield, IL 60015
Phone Number:
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites North Shore / Deerfield 3.5*
Number of rooms: 237
Official Description (provided by the hotel):
Stay in the newly renovated full-service all-suite hotel located 14 miles from Chicago’s O’Hare International Airport. Embassy Suites Chicago - North Shore/Deerfield is situated in an excellent location for easy access to several Fortune 500 headquarters, Chicago attractions, world-class shopping and a diverse array of restaurants. Relax in your spacious two-room suite and enjoy a range of home-like amenities such as two flat-screen TVs, a wet bar area with a refrigerator, microwave and coffeemaker. Accessible rooms are available.Start your day with a free cooked-to-order breakfast, and savor complimentary beverages and snacks at the Evening Reception*. If you’re busy, Room Service is available from Cadwell's Grille. Take advantage of the hotel’s BusinessLink™ Business Center and express mail service. Hold a meeting or conference in one of the five event venues, and enjoy the range of business amenities and services available. ... more   less 
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Also Known As:
Embassy Suites North Shore / Deerfield Hotel Deerfield
Embassy Suites Deerfield
Deerfield Embassy Suites

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