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“Good choice for Northern Chicago suburb meetings” 4 of 5 stars
Review of Courtyard by Marriott Chicago Deerfield

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Courtyard by Marriott Chicago Deerfield
3.0 of 5 Hotel   |   800 Lake Cook Road, Deerfield, IL 60015   |  
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Ranked #5 of 6 Hotels in Deerfield
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
3 helpful votes 3 helpful votes
“Good choice for Northern Chicago suburb meetings”
4 of 5 stars Reviewed 1 week ago

Very happy with the hotel from great staff attitude through to good breakfast options, fast free wifi and a nicely laid out hotel. Quiet enough for a light sleeper it was a good call for early morning meetings nearby. Would recommend and will use again.

Stayed December 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, 1 week ago
SteveMXP,
Thank you for your positive review on the hotel's staff, breakfast and fast WiFi! I'm so glad that you found everything necessary to make your stay with us a good one and that the you found the hotel to be nice and quiet, even for a light sleeper such as yourself.
Thank you for staying with us and we look forward to your next stay with us.
Sincerely,
Mary Metcalf
General Manager
Deerfield Marriott Courtyard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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18 reviews from our community

Traveler rating
    5
    6
    5
    1
    1
See reviews for
3
3
2
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

My wife, daughter and I were staying for 9 days, but my daughter and I had to leave after 5. After my daughter and I left, the front desk checked my wife out of the hotel even though we repeatedly told them she was staying. They wouldn't even admit they made an error.

  • Stayed December 2014, traveled with family
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, 1 week ago
David H,
Thank you for taking the time to write a review regarding your recent visit to Deerfield. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to better serve our guests. Please accept my apologies for any frustrations that were experienced.
Respectfully,
Mary Metcalf
General Manager
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Travelers are raving about these Deerfield hotels

Istanbul, Turkey
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49 reviews 49 reviews
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3 of 5 stars Reviewed 2 weeks ago

Clean and silence room. Very kind and helpful staff. Shuttle service is very useful and nice. Very closed to train station.

Breakfast types are very simple. No more restaurant alternatives around hotel.

  • Stayed November 2014, traveled on business
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, 2 weeks ago
KARATASIstanbul,
Thank you for taking the time to add your kind comments regarding the cleanliness of the hotel, the helpful staff and I'm thrilled that you were able to use our complimentary shuttle service and the close location to the train station.
We hope you are able to come back and enjoy our classic business hotel.
Thanks again,
Mary Metcalf
General Manager
Deerfield Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean, rooms are comfortable and the services are good. There is no onsite restaurant but a small deli where they serve small sandwiches. The breakfast are microwaved. If you want to stay in for dinner, you have to get take out or delivery.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, 2 weeks ago
WillKu2014,
Thank you for taking the time to write a positive review regarding our hotel cleanliness, comfortable rooms, and great service. I'm sorry that you were not aware that we have a full service restaurant that is open for breakfast and for dinner, complete with a full service bar. I hope that next time you stay with us you will have the opportunity to enjoy all the full service restaurant amenities that our Bistro offers.
Thank you for staying with us and I hope you will be our guest again in the new future.
Sincerely,
Mary Metcalf
General Manager
Deerfield Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ann Arbor, Michigan, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I was very impressed with the service at this Marriott Courtyard. I have stayed at many Marriotts, but the service and accommodation at this hotel was outstanding. Staff made guests feel comfortable and were very attentive. Highly recommended.

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, 2 weeks ago
Callie C,
Thank you so much for sharing your wonderful review about the outstanding service and accommodations while you were a guest at the Deerfield Courtyard by Marriott. We value your business and are thrilled that our staff made you feel comfortable.
Thank you and we look forward to your return to our hotel in the future.
Sincerely,
Mary Metcalf
General Manager
Deerfield Marriott Courtyard
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 3, 2014

I spent one week their, the hotel is nice, clean, with free parking place, the staff is helpful, they have like star-buck cafe with extended menu, so you can have breakfast, quick lunch, or quick dinner, the rooms are clean, and new, i had a suite with two two rooms, they have microwave, and small refrigerator.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, November 5, 2014
jkheir,
Thank you for sharing your experience and positive review on tripadvisor. I'm thrilled that you were able to experience one of our spacious suites during your stay. Please note that all rooms have a refrigerator and microwaves are available upon request at no charge. I'm also thrilled that you were able to experience our Bistro during your stay. We hope to welcome you back soon!
Respectfully,
Mary Metcalf
General Manager
Deerfield Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, USA
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed October 27, 2014

Nice hotel. Well kept grounds and pleasant, helpful staff. Even though it's close the the Lake Cook Road train station, they gave us a ride when it was raining, on short notice. Room had a refrigerator...would have liked a small microwave too. But, the staff let us use one near the lobby.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Rooms
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary M, General Manager at Courtyard by Marriott Chicago Deerfield, responded to this review, November 5, 2014
tahawus,
Thank you for posting your positive feedback on tripadvisor! We are delighted that you found everything you needed while you were a guest with us. Next time you stay with us please request a microwave when you reserve your room or request one when you check in, and we will be happy to have it in your room for you.
Thanks again for staying with us!
Sincerely,
Mary Metcalf
General Manager
Deerfield Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Chicago Deerfield

Address: 800 Lake Cook Road, Deerfield, IL 60015
Location: United States > Illinois > Lake County > Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 6 Hotels in Deerfield
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Chicago Deerfield 3*
Number of rooms: 131
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Also Known As:
Courtyard By Marriott Chicago Deerfield Hotel Deerfield
Courtyard Deerfield
Deerfield Courtyard
Deerfield Marriott

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