This hotel was bought by the city recently and they are operating it as best they can while shopping for a good, experienced hotel owner. They did that to keep from losing this facility and I commend them for it. I've stayed there twice and will be back again on October 9. The rooms have been clean and the food has been good. Those seeking perfection should perhaps search out the Garden of Eden. This is just a hotel with real people doing the best job possible. Get a grip.

Decatur Conference Center and Hotel, Decatur, IL
Written by Trip Advisor Member RRRock O'Fallon, MO USA

I contacted the hotel regarding the Golf Package offered by the hotel and The Decatur Parks Department. The Decatur Parks Department operates four golf courses in the city. I booked a weekend package for 16 golfers. We have a golf outing in the Spring and Fall every year. I received nothing less than outstanding service when I inquired and booked our trip. I asked about area restaurants and was told that the hotel has two restaurants. One is a Sports Bar and Grill and the other is The Greenhouse Restaurant. I went ahead and made reservations for 16 people for Saturday night at 6:00PM.

We played two different courses, Hickory Point where LPGA Futures tournaments have been played and Red Tail Run a new Raymond Floyd designed course that opened in 2006. Both courses are very good. I really enjoyed Red Tail Run. Raymond Floyd has a sign on the back nine which reads, Raymond's turn, If you can play 4 holes in one over, congratulate yourself. We didn't make it. Four really great holes.

We returned to the hotel and got ready for dinner. Everything was set up when we arrived. Everyone ordered off a full menu. Almost everyone got something different. Everyone really enjoyed their meal. I have to mention that three of the guys in our group are in the restaurant business. All of them agreed that the food was great, they were a little surprised because sometimes things don't quite measure up when your on the road. The group order everything from steak, spagetti and meatballs to beef stew and everyone was very pleased with their meal.

After dinner we had a little meeting to discuss our trip and golf in a room provided by the hotel. We have all agreed that this is one of the best trips we have taken. I've been doing this for at least ten years and it started long before I joined the group.

My only regret is that when all the other guys hear about this trip they'll all want to go next Spring, I imagine our size will double.

The whole experience was fantastic. Congratulations to all.

I travelled with my Husband and In-Laws for a wedding reception. There is no bell-staff, although they did offer us a bell-cart to haul our own luggage to our rooms.

I think the hotel is trying to save money by not running the air-conditioners in the hallways, because as soon as you walk out of your room, you are hit with hot-humid air, especially in the elevator banks.

One thing I found especially to be true is that the whole place reeks of stale cigarette smoke. It reminded me of a second-rated Laughlin, NV casino/hotel but without the games.

The reception food was bad, especially the salad, which was brown and wilted.

A sandwich that was ordered in the sports bar was made with cheap, over salted lunch meat and the breakfast buffet was quite possibly the worst food I've ever eaten and a hotel.

I'm just glad that the room was cheap, less that $100 a night for our stay.

My best friend chose this hotel for her wedding reception and it seemed logical to stay there for the entire wedding weekend. After driving down from Chicago on Friday, we arrived at the hotel at 4:30 p.m. Our room, which we had reserved well in advance, was not ready. As we were all bridesmaids, we had to stand and hold our full length dresses so they would not wrinkle in the middle of the reception area. We stood there for an 30 minutes. Finally, our room was ready, but when we went there (Now 45 minutes before the rehearsal dinner)- it was not the room we had reserved for the 3 of us- it was a double bed with a chair- not 2 queens. So, we trekked (it was quite a distance, with all of our luggage and dresses) back to the front desk, and again had to wait 30 minutes before a room could be cleaned for us. It was now 5:30, we all had to change, and we finally got a room. We of course were late to the wedding rehearsal. Our first night's stay was horrific- our air conditioner sounded like a jet engine- it would come on and go off- no sleep was actually had. We left by 8 am and when we returned our room was not cleaned. We left again for the wedding and pictures, and when we came back before the evening reception- our room was still not cleaned. I had to go to the front desk for clean towels (the hotel uses well water- I felt dirtier after the shower than before). Post reception, we returned to our room and went to sleep with our jet engine air conditioner (our room could not be switched because there was some kind of event going on that weekend). At 4 AM, someone from the hotel knocked on the door- LOUDLY. They had brought by our bill. These people had all my credit card info- and yet, they still knocked on our door at 4AM. When I attempted to check out, which took an hour, I did not have time to speak with a manager- if one was even on site (I had a flight out of O'Hare- 2+hours away 3 hours from the time I actually go to check out). I sent a letter to the hotel, describing the hell of our time there, and I received a letter from the manager, chiding me for not coming to management right away. They also made a housekeeper write me a letter apologizing. The best part- they gave me a free voucher to stay there in the future. I tore it up. You could not pay me to stay there again.