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“Filthy hotel” 1 of 5 stars
Review of Super 8 De Kalb

Super 8 De Kalb
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Super 8 De Kalb
2.0 of 5 Hotel   |   800 West Fairview Drive, DeKalb, IL 60115-8770   |  
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Ranked #3 of 5 Hotels in DeKalb
Westville, Indiana
1 review
“Filthy hotel”
1 of 5 stars Reviewed November 10, 2013

We reserved a block of 8 rooms at this hotel for a Pop Warner cheer competition. After checking in we found bugs in the beds, hair in the bathtub, toilet was disgusting, a used toothpick on the floor, mold on the shower curtain. Some of the rooms had lamps that did not work. The front desk staff were rude and down right mean to the girls and very unprofessional when the complaints were brought to their attention. They did not offer to fix any of it or compensate for it in any way. Had to buy cleaning supplies to clean the rooms ourselves. Would have changed hotels but all were full due to the competition. Do not know if all super 8 hotels are this way but we will never subject our kids to that kind of nasty accommodations and rudeness again and certainly never stay here again and do not advise anyone else to.

  • Stayed November 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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116 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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  • English first
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English first
Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

The pros: not much but here we go. The room was average at best. T.V. was old style with tube, could not even hook up a bluray player. Room was clean, front desk was semi helpful. The con: At 6pm 40 plus college students checked in and partied, smoked drug, drank tons of alcohol, got into fights, kicking doors and walls, yelling screaming in the hallway, not to mention what appeared to be prostitutes. The police showed up several times and did nothing to resolve the situation. The only time anything got resolved was when the college kids pulled the fire alarm at 3 am and everybody had to get out of the rooms. I feared for my life and my daughter who is only 4. The police showed up and everybody in the party split. I wanted to be escorted to my car but the police didn't care. Only worried about a cell phone they found in the parking lot. I left at 4am after everything calmed down somewhat, and had to make other arrangements for me and my daughter for the night. Thankfully she slept thru most of it. The police say these parties go on here pretty much every weekend, this was just one of the worst ones. Atleast they fully refunded my money so they say. We will see what happens with that. NOW LEAVE THIS SITE AND RUN FROM THIS MOTEL!!!!!!!!!!!!!!!!!!!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 De Kalb

Address: 800 West Fairview Drive, DeKalb, IL 60115-8770
Phone Number:
Location: United States > Illinois > DeKalb
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in DeKalb
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 De Kalb 2*
Number of rooms: 1
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Also Known As:
Super Eight De Kalb
De Kalb Super Eight
De Kalb Super 8

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