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“Good Value :-)” 4 of 5 stars
Review of Red Roof Inn & Suites Danville, IL

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Red Roof Inn & Suites Danville, IL
2.5 of 5 Hotel   |   389 Lynch Drive, Danville, IL 61834 (Formerly Fairfield Inn Danville)   |  
Hotel amenities
Ranked #3 of 11 Hotels in Danville
Springfield, Missouri
Top Contributor
176 reviews 176 reviews
156 hotel reviews
Reviews in 132 cities Reviews in 132 cities
108 helpful votes 108 helpful votes
“Good Value :-)”
4 of 5 stars Reviewed 1 week ago NEW

Looked forward to another great stay & wasn't disappointed :-) Room was clean & comfortable with flat screen TV, fridge/micro & free wifi with good signal strength. Staff exceptionally friendly & helpful. Generous supply of towels & plenty of counter space in bathroom which was sparkling clean. Appreciate the receipt under the door which saves time in the morning @ check out. Breakfast was standard and yet there were quite a few options. Experienced a couple of small issues: the microwave didn't work and only one of the three lamps in the room was functional ~ one wasn't plugged in but I didn't feel like getting down on my hands & knees to correct that situation although I did try switching out the bulb for the bedside lamp but to no avail...still, these were relatively small issues & had the previous occupant of the room reported them I'm sure they would have been addressed. All in all a great room at a great price ~ and we'll definitely be back.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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11 reviews from our community

Traveler rating
    2
    8
    1
    0
    0
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
1 review
3 of 5 stars Reviewed 1 week ago via mobile

The towel service was terrible. The front desk clerk needs some training. She was smoking out front when we arrived and we couldn't tell if she was a guest or employee. Very unhelpful with anything. We asked about any dinner place that delivered and was told none delivered only to go downstairs and see a pizzaam delivering to her! Our towels in the bathroom were not changed.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rushville, Indiana
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our family stayed the night while visiting Danville for some shopping and church on Sunday morning. A pleasant surprise. For the price, no complaints. Could stand some detail cleaning and maybe even some new carpet, but hey for the price, it'll do just fine. A nice stay!

Stayed December 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Guest Relations Manager at Red Roof Inn & Suites Danville, IL, responded to this review, 1 week ago
Thank you for taking the time to leave a review of your stay. We have taken your comments into consideration and adjusted our cleaning regimen to get a more detailed cleaning in the rooms. We hope to have you stay with us again on a future trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grant, Michigan
Top Contributor
317 reviews 317 reviews
117 hotel reviews
Reviews in 159 cities Reviews in 159 cities
465 helpful votes 465 helpful votes
4 of 5 stars Reviewed November 9, 2014

Stayed here this weekend. Easy to find place, well lit lot, warm welcome from staff. Our room was nice, clean and quite large. TV and wifi worked great. It was quiet, except for various train whistles all night, no big deal. Not a lot of choices to eat nearby, so be prepared. The morning breakfast was OK, and off we went. Not sure if we will ever be in the area again, but I would stop back again. They were trying hard to run a nice, safe place.

  • Stayed November 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Guest Relations Manager at Red Roof Inn & Suites Danville, IL, responded to this review, November 16, 2014
Thank you for choosing to stay with us at the Red Roof Inn. I'm glad that you found our staff to be friendly and helpful. We always welcome guest feedback to see what we can improve on and what we are doing right. If you do happen to be back in our area we would love to have you stay with us again!
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 20, 2014

Stayed here to see family in danville. Room was very spacious and clean. Travelled with 70lb boxer and he was just as welcome as we were. Would stay again this week but hotel is full. Thank you for good room and pet experience. There was a music festival that was going on in town and the hotel was full. The only complaint was that the satellite went out our second night, but the front desk girl tried her best to get it fixed.

Room Tip: I requested a third floor quite room on my reservations. And was given a Third floor room just acros...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Guest Relations Manager at Red Roof Inn & Suites Danville, IL, responded to this review, November 16, 2014
Thank you for taking the time to leave a review of your stay. We are always more than happy to see your four-legged family member as well!. We are very glad you enjoyed your stay here and look forward to seeing you again on future trips!
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Mount Pleasant, Iowa
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 5, 2014

When we went to check in (we had a reservation), there were several people ahead of us in line and only one customer service person. The computer went down and the desk clerk had a difficult time checking in the two people ahead of us. It took forever! When it was our turn, she pulled our reservation form from the pile, we signed here and there, and off we went. Not the best check-in experience. The room was clean and large, and quiet. The only drawback was a bright light shining right in the window from the parking lot next door. All even number rooms would have this issue. While the drapes blocked most of the light, it was still unpleasant. A couple days after we checked out, we got an email from the management apologizing for the less-than-optimal check-in experience. At least they're paying attention!!

Room Tip: Even number rooms have a bright light shining in from the parking lot next door. Odd number rooms p...
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  • Stayed September 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Guest Relations Manager at Red Roof Inn & Suites Danville, IL, responded to this review, October 7, 2014
Dear Sally F,
Thank you for taking the time to leave a review about your stay at the Red Roof Inn. I again apologize for the considerable wait at check-in and for the disturbance from the light outside your window. We have taken steps to resolve the computer problems we were having that night and also training for our staff on how to better handle those situations. I hope you still decide to stay with us again in the future!
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Springfield, Missouri
Top Contributor
176 reviews 176 reviews
156 hotel reviews
Reviews in 132 cities Reviews in 132 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed September 12, 2014

Fantastic customer service, and a clean, comfortable room at a fair price sums it up nicely :-) Brandi at the front desk was cheerful & helpful. Flat screen TV & free wifi with decent signal. Spotless bathroom with nice towels, great bed with fat, fluffy pillows & nice linens including actual fitted bottom sheet. Parking lot was well lit and I felt my vehicle was secure. After a summer of exorbitant motel prices, this was an amazing value and I'd definitely stay here again!

  • Stayed September 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie G, Guest Relations Manager at Red Roof Inn & Suites Danville, IL, responded to this review, September 14, 2014
Dear Linda H,
Thank you for taking the time to leave a few comments about your stay. I am pleased to hear your stay was a pleasant one. We always love to hear the positive feedback. I will pass your comments on to my staff so we can continue this excellent service for all of our guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn & Suites Danville, IL

Address: 389 Lynch Drive, Danville, IL 61834 (Formerly Fairfield Inn Danville)
Location: United States > Illinois > Danville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Danville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof Inn & Suites Danville, IL 2.5*
Number of rooms: 55
Official Description (provided by the hotel):
This Non-Smoking Red Roof Inn is conveniently located off of I-74 and offers a free continental breakfast, Free WiFi and Flat Screen TV's. All rooms have In-Room Coffee. The inn is close to attractions such as Branch County Fairgrounds and Hillsdale College as well as many restaurants. The Outlet Shoppes at Fremont are only a 20 minute drive away and Michigan International Speedway is only 40 miles away. ... more   less 
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Also Known As:
Fairfield Inn Danville
Fairfield Danville
Danville Fairfield Inn

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