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“Danville at its best.” 1 of 5 stars
Review of Holiday Inn Express & Suites Danville

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Holiday Inn Express & Suites Danville
2.5 of 5 Hotel   |   310 E Gate Dr, Danville, IL 61832   |  
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Ranked #5 of 11 Hotels in Danville
Tulsa, KY
1 review
3 helpful votes 3 helpful votes
“Danville at its best.”
1 of 5 stars Reviewed March 18, 2012

I recently stayed 2 nights just passing through and received very poor treatment from the working manager there. Rita was her name. I inquired about breakfast time, menu options around the area, and directions. She answered none of these and told me to just wait because she had a phone call in a very uncouth tone might I add. Other than that lovely first impression, the room had ants, there were children running through the halls through the night, and it was very muggy throughout the hotel.
a very big middle finger to this hotel and the ones who haven't fired this haggard old bitty. I've heard of this rita from my uncle who stayed here on business. Said she was a bitter old bag. Your reputation precedes you, lady.

Room Tip: sleeping in the car would be better when in danville
See more room tips
  • Stayed October 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Danville, responded to this review, April 13, 2012
missmurderTulsa_KY,

Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Ben J
IHG Care
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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55 reviews from our community

Traveler rating
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    16
    16
    5
    3
See reviews for
18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Hoopeston, Illinois
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed January 12, 2012

We stayed here with family on New year's Eve. On the positive side, the staff were friendly and the breakfast was good. The pool area was nice and the water was warm and didn't seem to be over-chlorinated. The free wifi was easy to access and worked. The negatives were cleanliness issues. The floors and walls in the commons areas needed cleaned. Our bathroom wasn't very clean and there was a candy wrapper on the floor behind the desk in the room.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macomb, Illinois
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 6, 2011

When we checked out of the Holiday Inn Express in Danville, we were given a bill that listed the room charge at a higher rate than the charge on the confirmation. When I questioned the charge, the desk clerk, Amy, said she could do nothing and that a supervisor would have to change it. I left my e-mail address for a corrected bill, but as yet, have heard nothing. I have also called to speak to a supervisor, but one was not available. I left my phone number, but have had no response. Hotel staff seems unable or unwilling to help.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Danville hotels

Springfield, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 16, 2011

I stayed 3 nights and the first night I killed 2 bugs in the room. I told the front desk in the morning and was told it'd be taken care of. The next night I killed another bug. In the morning I complained again and was moved to another room which was without bugs and had a much quieter a/c unit. Breakfast was ok but their biscuits were too hard to eat thanks to sitting too long under the heat-lamp. The water in the swimming pool seemed to have a glassy coating so I opted to not even get into the water. Employees seemed pleasant .

  • Stayed July 2011, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
Top Contributor
97 reviews 97 reviews
15 hotel reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 15, 2011

This is a great place to stay in any location, but it is a nice contrast to the low quality of lodging and service available in Danville, Illinois. It is a few years old but still clean. The staff understands the concept of service and courtesy. Comfortable rooms and nice facilities at a reasonable price. There is no restaurant, but there is a good warm breakfast featuring fresh pancakes and scrambled eggs.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury, Connecticut
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 14, 2011

We loved the pool area, the breakfast and the sitting area in the lobby. We went to UIUC for our nephews graduation and stayed in Danville as we could not get rooms in Urbana. It actually turned out to be better as we loved this hotel. We were a big group - 4 rooms, 7 kids. The kids wanted to hang out at the pool all the time and therefore we asked to be on the first floor, near the pool and they accomodated us. We stayed there for 3 nights and we had a wonderful time. The positives -
1. Pool and jacuzzi - very nice and cozy. We loved the fact that there were not too many people and we could hang out with our family.
2. Breakfast - Very nice hot breakfast, loved the fresh pancakes :)
3. Sitting area with TV - In the evening instead of going to each others room, we all just came to the sitting area to relax and catch up. Nice addition, not found in most hotels.
4. Great Service - Staff was very courteous and accomodating.
Overall a good family hotel - not too far from Urbana (25-30mins), if you are going to a UIUC for a graduation.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Top Contributor
97 reviews 97 reviews
44 hotel reviews
Reviews in 61 cities Reviews in 61 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed June 19, 2011

We stay in Danville when we go to the Indy 500. We tried a few other spots and while this was better than those, I expect more out of a chain hotel. Staff was very pleasant and helpful but whoever made this hotel didn't care about the quality of the work - tile work and carpet tacking were poorly done. Very thin walls - you might as well have no walls. Elevator shakes violently every time you use it. I'd suggest staying in a different town than Danville if you can logistically.

  • Stayed May 2011, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Danville

Address: 310 E Gate Dr, Danville, IL 61832
Phone Number:
Location: United States > Illinois > Danville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Danville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Danville 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Danville offers 72 interior corridor guest rooms, 24 suites with a 27' TV, electronic locks, two line phones with data port, indoor pool with hot tub, exercise room, meeting room, business center and convenience mart. Whirlpool Suites are also available. All guest rooms feature: micro-fridge, iron, ironing board, and coffeemaker. Welcome to the newest hotel in Danville. Let us be your home away from home. Easy Access of Interstate 74. Minutes away from some of the best restaurants in the Midwest. We look forward to seeing you soon! ... more   less 
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Also Known As:
Holiday Inn Express & Suites Danville Hotel Danville
Holiday Inn Express And Suites Danville
Holiday Inn Danville
Danville Holiday Inn
Holiday Inn Express Danville

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