This used to be a Hilton, and is transitioning to a Holiday Inn. Took a chance by booking and was assured by reservationist that "nothing changed". Reservation was worthless because at check in the room I reserved had been given to another guest. Jacuzzi didn't work, doors fall of the hinges, no lightbulbs in the lighting fixtures, phone didn't work to even call the front desk (had to use cell phone), door knobs to closets fell off in our hands, low speed internet was ridiculous, and the room was FILTHY!
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- Also Known As:
- Hampton Inn Chicago Crestwood Hotel Crestwood
- Hampton Inn Crestwood
- Crestwood Hampton Inn