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“Better than average” 3 of 5 stars
Review of Holiday Inn Express Crestwood

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Holiday Inn Express Crestwood
2.5 of 5 Hotel   |   13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)   |  
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Ranked #1 of 1 hotels in Crestwood
Petoskey, Michigan
Top Contributor
179 reviews 179 reviews
47 hotel reviews
Reviews in 89 cities Reviews in 89 cities
94 helpful votes 94 helpful votes
“Better than average”
3 of 5 stars Reviewed November 8, 2012

We used this hotel as a base for our HS reunion. The neighborhood was very safe and the hotel is very near to drug stores or other normal convenience type shopping. Our first room smelled of smoking and the staff immediately moved us to a better room at no extra charge. The breakfast was more than adequate, and contained food selections not normally found at this level of hotel. Our room was large and clean with a mini-fridge, microwave and free wi-fi.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 people have reviewed this hotel

Traveler rating
    11
    12
    6
    1
    10
See reviews for
14
5
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11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Reedsburg, Wisconsin, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 5, 2012

The rooms were so nice and updated. Nice, clean pillow cases and blankets. The room did not smell like smoke. Nice granite bathroom countertops and shower head. Great location. I did learn there was a murder here back in the day, that a scarey thought.

Room Tip: Rooms away from the elevator are quiter
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evergreen Park, IL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2012

I called and made a reservation on the day of my check in but there were rooms available at a decent rate. I spoke to Josh on the phone and he couldn't have been more accommodating. Upon check-in I was delighted with the cleanliness of the room. Everything was immaculate. The rooms even have a mini-fridge and microwave. Also there was complimentary internet and , in room coffee and breakfast in the morning. The night auditor in the morning was also very nice and friendly. I would not hesitate to stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 13, 2012

I generally try not to stay in South Chicago based upon past hotel experiences in the area, but this Hampton Inn was somewhat of a welcome site. While this particular location isn't the nicest within the Hampton Inn portfolio of locations, it was clean and appeared to be well maintained (versus some other hotels in the area which didn't share the same characteristics).

While I would prefer to stay North of O'Hare where there are nicer hotels at the same or better nightly price than those South of O'Hare, there are times where you simply need to be in South Chicago for a early morning client meeting. If you must stay in South Chicago, this particular hotel would be a quality solution.

Room Tip: My ratings are strictly based upon this hotel's characteristics in comparison to other Hampton I...
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitchurch-Stouffville, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 5, 2012

No frills, very basic, very clean. Spacious bathroom, enough towels. Beds and pillows are comfortable. Ample parking spaces (at no additional charge). Free breakfast buffet, including waffles, sausage, eggs, potatoes, oatmeal, yoghurt, fresh fruit, cereal, breads, and very delicious coffee -regular, decaf and strong. Washrooms are conveniently located close to the eating area. The staff was friendly and they quickly opened a new seating area once more people started arriving. Both Target and Wal-Mart very close by. If you stay at this hotel and like Mexican food, we can also recommend "Pepe's Mexican Restaurant", located a few blocks from the hotel. First grade Carne Asada!. Overall, a good experience.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westford, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 22, 2012

Rooms (we had 4 reserved) had a musty smell. Furniture worn and dirty,knobs missing. Window shades stained. We had a six day scheduled function, but checked out after 1 night and moved to the Doubletree about 2 miles away.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
128 reviews 128 reviews
59 hotel reviews
Reviews in 54 cities Reviews in 54 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 12, 2012

We have stayed here several times for weekend sporting events, and have had good experiences each time. The sales manager is great to work with for reserving blocks of rooms, so we will stay here again when our team plays in the area.

Pros: easy to reserve blocks of rooms at a reasonable rate; free breakfast; great coffee; free parking; friendly staff; next to a Popeye's Chicken restaurant; nice, updated bathroom; modern desk and closet

Cons: parking lot is dark; room is cozy but small, with small double beds and a small window (common for Hampton Inn properties)

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Crestwood

Address: 13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)
Phone Number:
Location: United States > Illinois > Crestwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Crestwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
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Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn

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