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“Fantastic Stay in a Spotless Room” 5 of 5 stars
Review of Holiday Inn Express Crestwood

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Holiday Inn Express Crestwood
2.5 of 5 Hotel   |   13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)   |  
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Ranked #1 of 1 Hotels in Crestwood
Evergreen Park, IL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic Stay in a Spotless Room”
5 of 5 stars Reviewed September 18, 2012

I called and made a reservation on the day of my check in but there were rooms available at a decent rate. I spoke to Josh on the phone and he couldn't have been more accommodating. Upon check-in I was delighted with the cleanliness of the room. Everything was immaculate. The rooms even have a mini-fridge and microwave. Also there was complimentary internet and , in room coffee and breakfast in the morning. The night auditor in the morning was also very nice and friendly. I would not hesitate to stay again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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58 reviews from our community

Traveler rating
    14
    23
    8
    1
    12
See reviews for
22
7
3
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fayetteville, Arkansas
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 13, 2012

I generally try not to stay in South Chicago based upon past hotel experiences in the area, but this Hampton Inn was somewhat of a welcome site. While this particular location isn't the nicest within the Hampton Inn portfolio of locations, it was clean and appeared to be well maintained (versus some other hotels in the area which didn't share the same characteristics).

While I would prefer to stay North of O'Hare where there are nicer hotels at the same or better nightly price than those South of O'Hare, there are times where you simply need to be in South Chicago for a early morning client meeting. If you must stay in South Chicago, this particular hotel would be a quality solution.

Room Tip: My ratings are strictly based upon this hotel's characteristics in comparison to other Hampton I...
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitchurch-Stouffville, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 5, 2012

No frills, very basic, very clean. Spacious bathroom, enough towels. Beds and pillows are comfortable. Ample parking spaces (at no additional charge). Free breakfast buffet, including waffles, sausage, eggs, potatoes, oatmeal, yoghurt, fresh fruit, cereal, breads, and very delicious coffee -regular, decaf and strong. Washrooms are conveniently located close to the eating area. The staff was friendly and they quickly opened a new seating area once more people started arriving. Both Target and Wal-Mart very close by. If you stay at this hotel and like Mexican food, we can also recommend "Pepe's Mexican Restaurant", located a few blocks from the hotel. First grade Carne Asada!. Overall, a good experience.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westford, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 22, 2012

Rooms (we had 4 reserved) had a musty smell. Furniture worn and dirty,knobs missing. Window shades stained. We had a six day scheduled function, but checked out after 1 night and moved to the Doubletree about 2 miles away.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
164 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 12, 2012

We have stayed here several times for weekend sporting events, and have had good experiences each time. The sales manager is great to work with for reserving blocks of rooms, so we will stay here again when our team plays in the area.

Pros: easy to reserve blocks of rooms at a reasonable rate; free breakfast; great coffee; free parking; friendly staff; next to a Popeye's Chicken restaurant; nice, updated bathroom; modern desk and closet

Cons: parking lot is dark; room is cozy but small, with small double beds and a small window (common for Hampton Inn properties)

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2012

Excellent service and clean room. Breakfast so many choice helpful staff.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 10, 2012

Front desk lady was awesome. Soooooo nice. Lobby was very clean. Great service after we picked up dinner she went out of her way to get us paper plates and napkins. Nice. Got to our room. Bathroom was clean and bed was nice. Ok, so what's with Cheerios on the floor and under dresser. Geez people, clean and have pride in your job.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Crestwood

Address: 13330 South Cicero Avenue, Crestwood, IL 60445 (Formerly Hampton Inn Chicago Crestwood)
Phone Number:
Location: United States > Illinois > Crestwood
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Crestwood
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Crestwood 2.5*
Number of rooms: 123
Official Description (provided by the hotel):
Welcome to our new Holiday Inn Express Crestwood hotel! We are conveniently located 9 miles South of Chicago Midway Airport "MDW" and 32 miles from Chicago O'Hare International Airport "ORD". The Holiday Inn Express hotel in Crestwood is located just off I 294 and minutes away from I 57, I 90/I 94 and I 80. Begin your day with a complimentary cup of coffee and enjoy our hot breakfast featuring our signature cinnamon rolls and pancakes. The Holiday Inn Express Crestwood hotel features 123 guestrooms and suites with free high speed Internet access throughout the hotel. Get energized in our brand new Fitness Center, with state of the art equipment and unwind in our indoor pool. Business Center and flexible meeting space are available to meet your needs. ... more   less 
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Also Known As:
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Crestwood Hampton Inn

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