My sister works for a Choice Hotel and had gotten me this room. We reserved this room on 8/9/2012. We reserved a king size bed room. When we arrived we received a full double bed room. Apparently if you use a friends and family discount choice hotels can change you room into any crappy room they have without any notice of any kind, which I can not understand. Giving the person that reserved the room should get some kind of notice should be policy where the customer can find other accommodations. I asked if I could transfer my reservations to a different hotel and I was informed that I would have to pay all fees for the three nights I reserved.The confirmation page I printed off when the reservation was made DOES NOT state anything about choice hotels being able to change the room you reserve. Never again... Last but not lest the internet connection wont stay connected and I am having to use my cell phone for wifi service.
- Also Known As:
- Comfort Inn Collinsville
- Collinsville Comfort Inn
- Reservation Options:
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