We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“No Hot water” 3 of 5 stars
Review of Doubletree Collinsville/St. Louis

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Doubletree Collinsville/St. Louis to your Saves list
Doubletree Collinsville/St. Louis
3.0 of 5 Hotel   |   1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
$50 Steakhouse Gift Card
Ranked #3 of 11 Hotels in Collinsville
west bloomfield, United States
1 review
1 helpful vote 1 helpful vote
“No Hot water”
3 of 5 stars Reviewed February 20, 2014

i always stay at Hilton Branded hotels. I read the trip advisor review that were mixed but decided to stay any ways. I stepped in shower to find no hot water. I told the front desk clerk and she seemed pretty indifferent. will not stay here again when visiting st louis

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

492 reviews from our community

Traveler rating
    229
    149
    67
    36
    11
See reviews for
149
75
29
162
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Mattoon, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2014

Great hotel. Very clean. Only disappointment was no hot tub. The pool was nice and the fitness center. The breakfast was ok, not sure it was worth the price though. The warm cookie was a special treat.

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glendale, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

I love staying at the Double Tree in Collinsville, Illinois! They always give the best service and anytime there is an issue, it is remedied immediately. The restaurant matches the quality of the hotel.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2014

Everyone was very friendly and helpful. From the front desk to the ladies whole clean the rooms, they are a good bunch. Keep up the good work. The beds in my room were to hard for me to get any real good sleep in. I slept in the chair most of the time. Perhaps you could put in a recliner in every room just to please people like me.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

Cleanliness, service, room service, rooms, fitness room, restaurant... total package is PERFECT!!! Absolute best hotel experience, especially for the low price.... Will always be my number one choice when in the area...

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 12, 2014

Service, was as we always expect at a Hilton owned hotel. Services that we usually participate in were available, even though our time was to short to partake of many of the things we usually do. Close to an event center which we attended an event. Best restaurant in the area right on sight.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCOTTSBURG
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2014

The rooms are very clean and the beds are comfortable. Great price for a nice Hotel. The staff is very helpful and friendly. The rooms are nice and large. This Hotel has a very nice restaurant and Lounge.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Doubletree Collinsville/St. Louis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Doubletree Collinsville/St. Louis

Address: 1000 Eastport Plaza Drive, Collinsville, IL 62234 (Formerly Holiday Inn)
Phone Number:
Location: United States > Illinois > Collinsville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#2 Family Hotel in Collinsville
#2 Business Hotel in Collinsville
#3 Romantic Hotel in Collinsville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Doubletree Collinsville/St. Louis 3*
Number of rooms: 229
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Expedia, Hilton Hotels, Cheap Tickets, Hotels.com, Booking.com, TripOnline SA and Tingo so you can book your Doubletree Collinsville/St. Louis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Collinsville/St. Louis Hotel Collinsville
Collinsville Holiday Inn
Holiday Inn Collinsville

Owners: What's your side of the story?

If you own or manage Doubletree Collinsville/St. Louis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.