I am currently staying in this hoyel and I am not pleased to say the least. When first checking in, we unloaded the car and headed for our room, when we got to the 2nd floor (around 9pm) there were piles of dirty towels/sheets lining the hallway. There were also bags of garbage and garbage that wasn't even bagged laying in the hallways. The carpets everywhere were filthy. The nearest elevator was out of order. We got into the room and we to take a shower- tub is stained, mold on the curtain and sealing, hair everywhere. We tried swimming because the picture on the website made the pool look great on a 100 degree day. We get down there and the pool in so full of chlorine you couldn't see anything underwater and my nose is still burning from being in the pool for 10 minutes. Plus there was no hot tub. When we got back to our rooms and ready to go to bed we realized the remote for our tv had been made into the bed sheets! The remote was sitting above the sheets, under the comforter, I am guessing no new sheets from the last guests' the room saw. The wifi doesn't work worth a darn and the cell phone service is terrible. all the staff was awesome but I can't see my family staying here again.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Collinsville-St. Louis is located in Collinsville, Illinois just outside of St. Louis. The hotel is located next to the Gateway Conference Center, a premier event space. Downtown is just a quick drive and Lambert St. Louis International Airport is 30 minutes away. Guests can enjoy a freshly baked DoubleTree chocolate chip cookie upon arrival. ... more less
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- Also Known As:
- Doubletree Collinsville/St. Louis Hotel Collinsville
- Collinsville Holiday Inn
- Holiday Inn Collinsville