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“Beautiful Hotel” 5 of 5 stars
Review of Flora Airport Hotel

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Flora Airport Hotel
4.0 of 5 Hotel   |   Opp International Terminal, Cochin International Airport, Nedumbassery, Kochi (Cochin) 683572, India   |  
Hotel amenities
Ranked #2 of 3 Hotels in Nedumbassery
Faridabad, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed April 28, 2014

Awesome 4 Star Rooms.
Beautiful Bathroom.
Awesome lighting in the room.
Very Advanced Switches in the room.
Flat screen TV in the room.
Excellent View.
Nice Pool.
Nice Staff.
Beautiful Lobby Area.
Decently priced.
2 Mins. Away from Airport by Car.

Me and my wife stayed here for a night and we were very happy with everything. Would definitely recommend it to all the friends travelling to Cochin.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, May 2, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor,

We are delighted to know that you enjoyed and our team members are taken care of you. looking forward to welcoming you back us.

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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    38
    8
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Abu Dhabi, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2014

I am a frequent traveller to Kochi @ every month. last two years i am using FLORA HOTEL only because of the service and convenient location.

Staffs are very friendly, cleanliness, good Break fast, room service also very fast…..
Room rate is very affordable.

its not 4* property, its a 4* property with 5* facility.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, May 2, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor,

We are delighted that you enjoyed the stay in Flora Kochi for years and this will definitely motivate us to go further more in future. Looking forward to welcoming you back with us soon.

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palakkad
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 24, 2014

Good Value for money hotel. Clean and tidy rooms. Lighting inside the rooms , especially in restrooms can be made more brighter.Breakfast included was good , but the buffet dinner is bit disappointing which has most of the items which should be included in Lunch

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, May 2, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor,

We are happy to hear that you enjoyed the time in Flora Kochi and also noted the comments about the dinner and will take extra care while preparing menu for lunch and dinner.Looking forward to welcoming you back with us.

Thank you and Regards,

Umesh Raju
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
2 of 5 stars Reviewed April 23, 2014

We booked 2 rooms for 1 night and later requested for early check-in at 3-4 am (via booking.com) for one room, which the hotel confirmed in an email. The day before when I called to confirm the reservation and early check in, they said they will charge for 2 nights! After arguing and requesting to be pardoned for this last minute un-informed charge, the lady on the phone agreed to only charge half the amount. When we checked in, they said the extra charge would be half the amount, but during check out they still insisted on charging us the full amount and would not even accept the fault on their part of not informing us before hand regarding the extra charges.
It was very frustrating as the staff at the reception seemed to be completely un apologetic and unsympathetic to our situation and also rude as they kept taking phone calls during our conversations. They told us one price on the phone and the check in and charged another during check out. We felt that because we had a flight to catch and no time to argue, they seem to be taking advantage of the situation.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, May 2, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor

I have gone through an investigation on the feedback and understand that the early check in confirmed by the team member from 09:00 and the request from the booking.com was reverted that it can be accommodate with an additional cost. The reception had informed upon check in that one room which came at 03:00 am would be charged and the other room will not be charged and the same had asked upon check out. The third room taken was with breakfast and upon check out asked to reduce the price of the breakfast which was charged on the previous day. Since it was booked through booking.com the price charged was in the confirmation only. Also noted that the staff take phone calls during the conversation and definitely will take care of such incidents do not repeat in future. We are looking forward to welcoming you back to have a issue less stay with us. Please feel free to write back us to kochiairportfeedback@florahotelsindia.com .

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2014

We had a few days at this hotel opposite cochin international airport. Compared to the price for a standard room, this is a very good hotel. Rooms are nice and spacious. Hotel restaurant is also pretty good. Nice and friendly staff too.

The only minus is that they dont service drinks with alcohol as the hotel is owned by Muslims. Still I give them 4 stars, as I think this hotel is very good looking from an overall perspective.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, April 25, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor,

We are very happy to know that the stay was enjoyable and staffs taken care of you. looking forward to welcoming you back with us soon.

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NOTTINGHAM
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2014

Ideal if you are looking for a hotel, either at the start or end of your holiday. The Flora Hotel couldn't be closer, & it includes a complimentary pick up & drop off. Very nice room, a/c, complementary tea & coffee. Swimming pool, & a very good buffet in the restaurant. Definitely one to recommend.
Left too early to comment on the breakfast, but if the quality of the buffet was anything to go by, it would be very good.
Great location.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, April 25, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor about the stay in Flora Airport Hotel.

We are delighted to know that you are enjoyed the stay and looking forward to welcoming you back with us soon.

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 15, 2014

It would take the management very little work to turn this hotel from Good to Excellent. There were so many things that irritate a guest which are nearly all due to management's focus on what the hotel looks like to the eyes and not what guests expect in terms of comfort. The junior staff themselves are excellent with a difficult task but lacking training. Even my first impressions get deflated when I arrive in a executive club room for 2 with only one chair, a shower that doesn't work (I tried to explain that the water should come down not up over the cubicle and fill the bathroom), and soon afterwards an iron that doesn't work even after changing it, etc etc. Yes it has a Sauna and a separate Steam Bath room, and a couple of massage rooms BUT only 1 girl who locks everything up when she's using 1 massage room. We gave up trying. I could write a book on it . The food's not bad but no bar facilities in the hotel. I would conclude by recommending its proximity to the airport for a speedy get-away. BUT it could be so much more.

Room Tip: If you like an occasional ciggy don't pick the normal rooms which have no opening window or balc...
See more room tips
  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Umesh R, Manager at Flora Airport Hotel, responded to this review, April 25, 2014
Dear Guest,

Thank you for the time and feedback on Tripadvisor,

Please accept my sincere apologies for not fulfilling your needs. We are working on SPA to have more convenient . Also note that we have placed two chairs and a coffee table in the balcony. Looking forward to welcoming you back in soon.

Thank you and Regards,

Umesh Raju
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Airport Hotel

Address: Opp International Terminal, Cochin International Airport, Nedumbassery, Kochi (Cochin) 683572, India
Location: India > Kerala > Kochi (Cochin) > Nedumbassery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Nedumbassery
Price Range (Based on Average Rates): $
Hotel Class:4 star — Flora Airport Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located 100 meters from the Cochin International Airport, the Flora Airport Hotel Kochi is a conveniently placed 4-Star property and features modern rooms. The hotel is suitably connected to the highways, railway stations and close to the business district ‘Kochi’. The hotel offers 60 centrally air-conditioned rooms and suites featuring modern interiors and furnishings. Each elegant room is ideal for the corporate travelers and families alike. The rooms are fitted with LCD Television with Satellite Channels, High Speed Wi-Fi Internet Connectivity, Work Desk, Direct Dial Telephone, Electronic Safe Deposit Box, well stocked Mini Refrigerator, Tea/Coffee Maker and En-Suite Bathroom.For leisure, the guests at the hotel can exercise at the well-equipped fitness centre or enjoy a dip in the outdoor swimming pool. Recreation facility includes a steam room and spa with Ayurvedic, Thai, Balinese treatments, Hot Stone and Aroma Therapy.The dining options include a multi-cuisine and a Mediterranean restaurant apart from the lobby coffee shop. Also located within the premises is the ‘Food Circle’ Food Court offering a choice of fast food and snacks 24 hours. Meeting facilities in the hotel includes 02 Boardrooms with video conferencing systems. The banquet hall has a capacity of 1200 pax with theme lighting and live internet streaming. The hotel also provides free shuttle service to the airport. ... more   less 
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