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“An ideal airport hotel” 4 of 5 stars
Review of Courtyard by Marriott Kochi Airport

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Courtyard by Marriott Kochi Airport
4.0 of 5 Hotel   |   VIP Rd, Opp. Kochi International Airport | Vapalaserry, Nedumbassery, Kochi (Cochin) 683572, India   |  
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Ranked #1 of 3 Hotels in Nedumbassery
Kottayam, Kerala, India
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
“An ideal airport hotel”
4 of 5 stars Reviewed February 14, 2014

Located right next to the international airport, I find this hotel very helpful and luxurious... Like Marriotts across the globe, this one also matches the standards... Staff is friendly and food, especially the sea food, is great. Good property as well..

Room Tip: Better avoid rooms facing airport side, if any. I got one facing other side and was really quite. Th...
See more room tips
  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 15, 2014
Dear Guest,

Thank you for leaving a feedback on Tripadvisor. I am happy that you liked the hotel and had a good stay.

I look forward to welcoming back to the hotel in future in case your future trip brings you back to the city.

Thanks and Regards

Prakash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    136
    79
    11
    1
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Mumbai (Bombay), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2014

After a long drive from city (Not only due to distance but also due to never ending jams and metro work in city), reached this lovely hotel along with my family.

i was expecting the hotel to be little empty mainly due to the fact that it is quite far from the city and there are many hotels in the city but i was amazed to see the buzz. The staff at reception told me that they were fully booked for 3-4 days. upon inquiry i also found that this hotel is quite in demand.

The food was good and the attitude of every staff we interacted with, was very good. gym is nice and the hotel looked beautiful. rooms were very nice. overall a great hotel and i was happy that i chose to stay here.

they also gave me free drop to airport (Though the airport is just 5 mins away, taxis outside the hotel were charging INR 300) will return for sure as my company has booked a conference with them in feb.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 14, 2014
Dear Guest,

Thank you for taking time to write your feedback on Trip advisor. I am happy that you enjoyed your stay and look forward to welcoming you back to the hotel for the conference.

Regards

Prakash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2014

We reached Kochin on a Friday morning and had to leave again on Saturday morning for Kumarakom.
This hotel is perfect for a short layover.
The check-in was smooth. The room was clean and spacious.
Breakfast is the main highlight. Exetensive buffet and very polite and engaging Chefs. Being in Kerala please try the filter coffee.
The service is swift and efficient.
Keep up the good job!

Stayed February 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 11, 2014
Dear Guest,

Thank you for leaving a feedback and letting us know that the team took good care of you during your stay.

I look forward to welcoming you back on property in case your future trips bring you back to the city.

Regards

Prakash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 7, 2014

Have stayed 4 courtyard marriotts and all are the same... excellent that is :-)
Easy checkin checkout, close to airport, though not much facility outside,next to nh 49, not much to do outside hotel, which is the case with most hotels near airports. taxis available for travel just outside hotel. Newly built, my room was facing a open plot, those facing pool have better view.

I had free wifi and complementary pickup from airport, hassle free stay.

Except location, nothing to complain, just awesome facility and prompt room service.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 9, 2014
Dear Guest,

Thank you for taking time to review the property. I am happy that you enjoyed your stay and my team was able to take care of your requirements.

Look forward to welcoming you back to the hotel in future.

Regards

Prakash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed February 4, 2014

good hotel in all sense. saves a lot of time especially if you are catching the flights.

lot of metro work happening in the city and it now takes atleast 1 hour to reach airport from the city or vice versa. The hotel is just 5 minutes away from both international and domestic airport.

I chose this hotel after i had narrowly missed my flight last time to Mumbai. I have stayed 2 times after that and its great. One needs to book in advance I guess as the hotel seems full always! Lot of guests seem to enjoy the pool side and i am also one of them

Service is good & staff are great! Recommended!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 5, 2014
Dear Guest,

Thank you for taking time to leave your feedback on Trip advisor.

I am happy that you enjoyed the pool at the hotel and the fact that the hotel is close to the airport and you don't have to miss your flights.

We also have a meeting room in case you want to conduct your meetings in the hotel and avoid the travel to the city completely, given the traffic delays etc.

Look forward to having you back at the hotel.

Regards

Prakash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon, India
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2014

The property is brand new,well furnished,big rooms,but the people manning them are from different planet
Basic requests are not understood,I have stayed twice,the fruits fir breakfast are soggy,cut previous night,asking pot of hot water and separate tea bag, got me hot water in glass,no napkins and cutlery on table,restaurant Manager oblivious of this world

The Human factor is missing,no matter it may be a Palace but till attitude changes,it will not gel

Despite soft opening and empty hotel,service and communication are issues,and though I had to leave without breakfast,known to Duty Manager,no attempt made by Hotel toectify

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, February 5, 2014
Dear Guest,

Thank you for taking time to leave a review on TripAdvisor.

We strive to ensure every guest who stays at the hotel leaves satisfied. Unfortunately, on this occasion, I don't think we managed to live up to yours or our expectation.

Let me apologize and strive to fix the issues at the earliest so that your future stay is comfortable at the hotel.

I look forward to meeting you in person during your next stay at the hotel.

Regards

Prakash
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 31, 2014

The staff are very friendly.

Hotel is very close to the airport with free shuttle. Just 5 minutes away. The food is good except they do not sell wine and beer. I was told by their front desk managers that local government is very strict on wine license and they could not get one till the day I stayed. They will keep applying.

Hopefully one day they can get it.

The gym room is warm - they need extra air-conditioning since the windows are facing sunet.

By that way ... the hotel is very good for staying.

Room Tip: You can buy the wine and beer at another local resort that located at their back side ... but I did...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prakash J, Manager at Courtyard by Marriott Kochi Airport, responded to this review, January 31, 2014
Dear Guest,

Thank you for taking time to leave your feedback on Trip advisor.

I am happy that you enjoyed your stay. I have noted your concern on the gym becoming hot in the evening and I will surely take corrective action on it.

Hopefully we will have some beer and wine in coming days as well. We are trying hard to get the licence.

Look forward to welcoming you back to the hotel.

Regards

Prakash
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Kochi Airport

Address: VIP Rd, Opp. Kochi International Airport | Vapalaserry, Nedumbassery, Kochi (Cochin) 683572, India
Location: India > Kerala > Kochi (Cochin) > Nedumbassery
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Nedumbassery
Price Range (Based on Average Rates): $
Hotel Class:4 star — Courtyard by Marriott Kochi Airport 4*
Number of rooms: 107
Official Description (provided by the hotel):
Welcome to Kochi, Kerala’s newest premier four star hotel near Kochi Airport by Marriott. This brand new hotel in Kochi, India, is the latest business hotel conveniently located just minutes from Kochi Airport. Our Cochin, India, hotel’s expansive meeting spaces are perfect for city conventions and social events. The hotel also offers multi-cuisine dining and all-day dining along with its 24 hour cafe in Kochi. Enjoy high-speed Internet access, attentive service and a surplus of modern conveniences throughout the Courtyard hotel in Cochin. Our spacious rooms, refreshing suites, contemporary and vibrant dining options, comfortable luxury bedding, and functional work spaces offer the perfect blend of comfort and flexibility for business travelers. Our state of the art health center and swimming pool provide rejuvenation after a long day of meetings. Courtyard Kochi Airport is the city's finest four star hotel in Kochi, Kerala, and is well-suited to both business and leisure travelers. ... more   less 
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