I had booked in advance for my one night stay in the hotel for my stay in December,2011. They had taken my flight details and were supposed to provide airport pickup. However to my surprise there was no one waiting for me at the airport. When I called them they checked the booking details and then sent the car for pickup and so had to wait at the airport for almst 30 mins.
After i reached the hotel there were more surpise waiting for me. Although I had booked my room in advance and even sent a booking amount as per their rules, i was informed there is no room and they would shift me to another adjoining hotel. When I refused and wanted to speak with the Manager, they managed to organise a room in the hotel. They were merely putting the blame on some staff who had taken the booking. When I showed them the Mail confirming my room and advance receipt
I would like to inform all, be careful about this hotel since the staff was not professional. Inspite of a booking confirmation i had to suffer these problems.
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