I stayed here on a reward reservation...
Hotel: room was clean and nice, would definitely recommend. Great location, easy to get to magnificent mile and navy pier. Hotel bar and lobby looked nice. Bellmen friendly.
Staff / hotel policies: Poor! I'm not someone who generally asks for anything special or flaunt status, but this weekend reward was a special occasion which I had let the hotel know about via the comments i the reservation. Refused to put me on HHonors floor because it was a reward stay (unless I paid). When I asked for a late checkout, I was told no. After mentioning HHonors status and that late checkout was a benefit, I was told I could have 30 minutes for free, or I could pay by the hour for more. I was upset that I was hit up for money at every chance and was given the reward stay excuse whenever I inquired about the policies.
- Official Description (provided by the hotel):
- A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more less
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- Also Known As:
- Doubletree Hotel Chicago
- Doubletree Magnificent Mile
- Chicago Doubletree