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“Hilton Chicago” 4 of 5 stars
Review of Hilton Suites Chicago/Magnificent Mile

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Hilton Suites Chicago/Magnificent Mile
3.5 of 5 Hotel   |   198 E. Delaware Place, Chicago, IL 60611   |  
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Ranked #72 of 167 hotels in Chicago
Sydney, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
“Hilton Chicago”
4 of 5 stars Reviewed April 21, 2013

Location great, a block from Michigan Ave and also from Lakeshore Dr
2 rooms plus bath and a small powder room annex. There is a fridge and microwave, plus 2 flat screen TVs. Surprisingly, there are no utensils. Also, 2 Macs and 2 PCs in lobby, free to use, plus free wifi in Lobby. It is thus ridiculous that room wifi is $12.95 per day.
Valet parking only - $60 per night with the usual tip. If you must bring your car, there is a public station around the corner for $32 per night.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, May 6, 2013
Dear Rock1962,

Thank you very much for staying with us at the Hilton Suites Chicago. We appreciate you taking the time to share your experience with us as well as with other travellers. I am glad that you enjoyed your stay and that you found your suite to be comfortable. Please know that we will be happy to assist you on your next vist with utensils if that can make your stay with us even more enjoyable.

We look forward to being your hotel of choice when you return to Chicago. Thank you
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741 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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North Little Rock, Arkansas, Usa
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed 4 nights during a recent visit to Chicago. The stay was as good as it gets. Clean spacious rooms, best TV I have ever experienced in a hotel, great location, and the friendliest, great customer service. All employees were fantastic.

Room Tip: Pay the extra charge for Lake view it's worth it.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, May 6, 2013
Dear robertfranks2,

Thank you very much for staying with us at the Hilton Suites Chicago. Your satisfaction is very important to us and we appreciate you taking the time to tell us about your experience. I am particularly happy to read that you enjoyed the service provided by our team members. I assure you that your feedback is very motivating to our team members.

We lookforward to welcoming you back and we wish you a wonderful summer.
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Omaha, Nebraska
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 17, 2013

I've stayed at this hotel several time for work. It's a great place and would be on my short list of places to stay downtown for personal travel. Clean, large well appointed rooms, with a separate bedroom (king room). The higher east-facing rooms have great views of the city and lake. There are countless restaurants within just a few blocks, as is the lake with it's nice long biking/running path and beaches.The exercise facilities are in great working condition and clean, and as a bonus is on the top floor, providing sweeping views of the city.

Tip: Valet parking in only a few bucks more than self-park, and I highly recommend using it!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, May 6, 2013
Dear Fun8s,

Thank you very much for staying with us at the Hilton Suites Chicago and thank you for being a loyal guest at our hotel. We appreiate you being a loyal guest and we appreciate you taking the time to share your experience with us and others. I am glad that you had the chance to use our fitness center located on the top floor of the hotel with a beautiful view of the Lake Michigan and of the city.

We look forward to welcoming you back on your next visit to Chicago.
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UK
Top Contributor
79 reviews 79 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed April 16, 2013

Nothing particularly special but acceptable and clean. Pretty good bar but breakfast charged for each individual item (box of cereal and cappuccino charged on top of full cooked breakfast...).

Good location within minutes of hopping area and 20 mins on foot to the lake.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, April 27, 2013
Dear PickyglobetrotterUK,

Thank you for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay at our hotel. I was especially glad to read that you found our property to be clean and that you enjoyed our breakfast. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay enjoyable. Thank you very much for your business and I do hope that next time you are in town, you stay with us again.
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Hudson, New Hampshire
Top Contributor
140 reviews 140 reviews
17 hotel reviews
Reviews in 62 cities Reviews in 62 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed April 16, 2013

We stayed in this hotel for 3 nights on the 23rd floor, while attending a conference there. All the rooms are suites with a very comfortable sitting area, small kitchenette, dressing area and spacious bathroom. The staff were extremely friendly, seemed to want to go the extra mile for you, and a delight to interact with. We would highly recommend this hotel to anyone who needs to stay in Chicago...and it's only a short walk (across the street) from "Big John," the 100-floor John Hancock Tower. BTW - the conference facilities on the third floor were perfect!

Room Tip: Any of the rooms would be fine.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, May 6, 2013
Dear Nancy N,

Thank you very much for staying with us at the Hilton Suites Chicago. We appreciate you taking the time to tell us about your experience with us. Your feedback is very motivating for all of us and I can assure you that our team member really appreciate hearing from our guests. You emntion the friendliness of our team members and the location of our hotel, these are one of the many reasons why we have so many guests who return year after year.

Again, thank you very much and we look forward to being your hotel of choice the next time that you are visiting our great city of Chicago.
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Springfield
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 15, 2013

This hotel was very nice,clean,good food and service and close to walking to stores,shops,lake or museums.Our room was on the 4th floor w/out a view but that was ok w/us.The pool area on top floor was awesome-also where workout equipment and sauna were located.

Room Tip: Higher floors have better views but we were pleased with the 4th floor.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, May 6, 2013
Dear Kim W,

Thank you very much for staying with us at the Hilton Suites Chicago. I am delighted to read that you have enjoyed your stay with us and I thank you for taking the time to tell us about your experience. Your feedback is very important to us and your satisfaction is very motivating for our team members.

We look forward to being your hotel of choice the next time that you are in Chicago.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 15, 2013

We reserved a two room suite with King bed. Nice views of Lake Michigan. Great location, just around the corner from the John Hancock Center. Rooms nicely laid out, but furniture could be updated. Bed just a bit too soft to our liking.

Room Tip: High floor, 23 and up, good views
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickFilatre, General Manager at Hilton Suites Chicago/Magnificent Mile, responded to this review, April 27, 2013
Dear sstNewYork,

Thank you very much for staying with us at the Hilton Suites Chicago. I am delighted to read that you enjoyed your stay with us as well as the beautiful view from your room. The hotel is located in such a unique place that it is amazing to be close to everything and be a few steps away from the lake.

I am glad that you enjoyed your stay with us and we look forwrad to your next visit.
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Additional Information about Hilton Suites Chicago/Magnificent Mile

Address: 198 E. Delaware Place, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#51 Romantic Hotel in Chicago
#63 Business Hotel in Chicago
#68 Family Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Suites Chicago/Magnificent Mile 3.5*
Official Description (provided by the hotel):
Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations.... more. ... more   less 
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Also Known As:
Hilton Suites Chicago/Magnificent Mile Hotel Chicago
Hilton Hotel Chicago
Hilton Chicago
Chicago Hilton

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