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“Downtown means "Downtown"!” 4 of 5 stars
Review of Courtyard Chicago Downtown River North

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Courtyard Chicago Downtown River North
3.5 of 5 Hotel   |   30 East Hubbard at State Street, Chicago, IL 60611 (Near North Side)   |  
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Ranked #58 of 174 Hotels in Chicago
Prescott, Arizona
Top Contributor
62 reviews 62 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
96 helpful votes 96 helpful votes
“Downtown means "Downtown"!”
4 of 5 stars Reviewed July 17, 2008

We spent four nights at this very nice chain hotel. At no time did we wish we'd booked elsewhere... "but", you are downtown. In Chicago that means several things you might not consider.

Chicago appears to be in the midst of a 'crime wave', publicized in the local news, and this results in 'all night long' emergency vehicle sirens and horns. We resided on the 8th floor and heard those noises that are common to 'downtown' locations. The room was quiet overall, we could hear 'loud' noises, a slamming door for instance, from other rooms but not normal noises. Additionally, large buildings use large refuse dumpsters and those are changed out at night, late night. These big, metal dumpsters are noisy and you will be made aware of that fact, unless you are a very heavy sleeper. Common big city downtown issues. But present...

The room is neither spartan nor luxurious. We found it a little small but effective use of space made it very functional. Desk and computer connections were fine. TV was large and clear, limited channels but overall okay. The bed was very nice, king in our case, and one of the most comfortable mattresses we've experienced in hotels (even B&B). The bathroom was fine, decent space, usual amenities (dryer, iron, etc) and decent tub with 'rain shower' type shower head. That mattress, gotta give it five stars, so comfortable.

Many good restaurants are found within a six to eight block distance, easy walking and the sidewalks are traveled by many. It is a social experience. We enjoyed the Grand Lux Cafe for dinner (wild place) and Tempo for breakfast (the in-house restaurant can get pricey!). Unos famous Italian 'pizzeria' was very entertaining and boasts a good menu and reasonable prices, a few blocks north and west. Of course, Starbucks is in the hotel and busy. A block away is Ruth Chris Steak house and directly across the street is Shaw's Crab House, reputed to be a nice experience. You will not starve unless you stay in your room... and there is room service!

And talking about service? That is one area that shines. From the moment we arrived, the staff was extremely helpful and friendly. Peter (at the door and doing 'bellhop' duty) was very agreeable and gave great advice! He made our stay much easier by helping with directions that were correct and suggestions that were well stated. The desk was pleasant and responsive to our needs. You cannot help but notice when folks are just 'plain' friendly and it makes tipping a pleasant experience.

Finally there is an 'in house' exercise room to help burn off those restaurant provided calories. Most hotels have a few cardio machines and one or two resistent based stations. Not this Courtyard. You will be greeted with a pretty complete gym. Free weights, about 12 machine stations for all muscle groups, six treadmills, four elliptical and two bikes. They even have a "Smith Machine" (if you exercise in a a good gym, you'll know what that is), surprising and clean, maintained well. Lap pool, whirlpool and a nice dry sauna top off the fitness area. Kudos!

  • Liked — Staff and fitness center - bed was best
  • Disliked — A little noisy with downtown sounds.
  • Stayed July 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Nashville, TN
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed July 8, 2008

We had a very positive experience here. The room was very clean. We realized it even had a refrigerator (hidden), which was nice for our drinks. T

Customer service was outstanding. Peter, the bellman, was extremely friendly and helpful in recommending and helping us locate restaurants (we loved Portillo's, cheap and good). We could walk to most of the main downtown places, very convenient to Michigan. Other agents were great in printing our Southwest return flight boarding passes, etc.

We felt very safe. An upscale seafood restaurant was across the street that received high ratings, but it was out of our price range with small children.

Beds were cozy. I loved the comfy down duvet.

The pool was just right, small, but that's all we needed. The jacuzzi was warm and inviting.

The breakfast buffet was overpriced ($15.95), but tasty. We only ate there once, due to the price. We hit Dunkin's Donuts once, which was less than a block away.

  • Liked — Customer service
  • Disliked — Cleaning room, even though we asked not to (trying to be green)
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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La Verne, California
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2008

Stayed here for three nights. We were given a handicap room so everything in the room was alittle different than a regular room. We didn't have any sink space which was sorta of a pain. We had a roll in shower which would have been great for someone in a wheel chair. The bed was very comfortable though. The staff was very friendly and the Starbucks right downstairs was a plus. Would like to stay again to see what the regular room is like.
Did like the location also

  • Stayed May 2008, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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IL
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 31, 2008

We stay at this hotel several times a year, and really love the location.

It is within walking distance of: the magnificent mile shopping, just across the river to the theater district, sears tower, and the art museum and the park. It is also convenient to the red line train which we take out to popular spots such as the second city comedy club, and cubs baseball games.

On our last visit we had a room on the 12th floor, and it had been recently rennovated. It had a wood shlef that went the whole length of the room which was nice for storing stuff. It was a decent size room with a small couch, ottomon and a desk. It also had a fridge. Typical courtyard style. The room was nice and clean.

It is also within walking distance of lots of great restaurants.

  • Liked — Location
  • Disliked — Nothing
  • Stayed May 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Minneapolis, Minnesota
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 26, 2008

We were looking for a central location to stay in Chicago, and got an amazing deal through Expedia.com with airfare and two nights at the Courtyard on Hubbard Street East. We were expecting just simple, basic lodging, but ended up getting a clean room, top notch service, and comfortable beds to boot.

The staff at the Courtyard are courteous to no end. Plain and simple, I can't say enough about how well we were treated. There were 4 in our party. Two of us had a standard king room, and the other two had a standard room with two double beds. If you're like us, you don't spend much time in your rooms. Too many sights to see. Even though our room (the king room) was near the elevators and near the ice machine, it was still fairly quiet. Although, being downtown, it's impossible to escape the constant city noises. That's all part of the package, and has to be expected.

Again, thanks to the staff. We highly recommend this hotel.

  • Liked — The fantastic service-oriented staff.
  • Disliked — Street noise, but what the heck? It's downtown Chicago, after all.
  • Stayed May 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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nyc
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 14, 2008

The front desk was very friendly and they let me check in at 12:30PM. The room was clean, but bed and the pillow were too soft for my standard. I could hear other people’s room door slam from my inside my room and when the doors were left open, I could hear their conservations. I could also hear the noise from street as well. The flush of the toilet was very loud too. If you are a light sleeper, don’t think this would be the place for you. Location was great though, right between the magnificent mile and the restaurants. They have a Walgreen and 7-Eleven by the hotel, so if you forgot your toothbrush at home, don’t need to panic.

  • Liked — Location
  • Disliked — Noise
  • Stayed May 2008, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Michigan
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 12, 2008

We stayed at the Coutryard on Ontario St. in downtown Chicago for 2 nights this past weekend and had a great time! The location is close to everything we wanted to do and the Magnificent Mile is 2 blocks away! We were able to check in early and also were able to stay in our room late on check out day which meant a lot traveling later in the day with a child. Everyone was so nice and helpful at the front desk and the door. Our room was very nice--clean, comfortable--a bit small for 2 women and 2 children but we weren't there for the room! My only problem was with the restaurant--we ordered room service and it cost a fortune. They delived it to our room and the pancakes were burnt to a crisp on the underside--the top looked fine! Neither child would touch them so I called and asked for a refund which they happily did! The pool was fantastic--the girls went in 3 seperate times and had a blast! I would definetly suggest some more seating--it got busy on Friday night. My friend used the work out room and said it was very good. I know we would stay here again and I recommend you give it a try!

  • Liked — Location!
  • Disliked — Liked everything!
  • Stayed May 2008, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Downtown River North

Address: 30 East Hubbard at State Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Family Hotel in Chicago
#56 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard Chicago Downtown River North 3.5*
Number of rooms: 302
Official Description (provided by the hotel):
Discover a haven of urban sophistication among downtown Chicago, hotels at the Courtyard Chicago Downtown/River North Hotel. Located in the trendy River North area on famed Restaurant Row, this hotel offers easy access to fine dining, exciting nightlife and the closest proximity to the EL Train. Experience the Windy City from the modern comforts of over-sized downtown hotel rooms offering plush bedding and amenities. Grab a gourmet doughnut and coffee at Glazed and Infused for breakfast, and enjoy a unique and authentic meal at Davanti Enoteca, located in the Courtyard Chicago Downtown/River North Hotel. For those looking to stay fit on the road, the fitness center with indoor pool sets this hotel apart from the rest- not to mention a beautiful sundeck for when the weather is nice. Plan accordingly with technologically adept meeting space, ideal for corporate gatherings or intimate social functions. Depart from typical downtown hotels and take advantage of the revitalized Courtyard Downtown/River North Hotel located in the heart of Chicago. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Downtown Hotel Chicago
Courtyard Chicago Downtown
Chicago Marriott
Chicago Courtyard

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