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“Excellent staff!” 4 of 5 stars
Review of Courtyard Chicago Downtown River North

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Courtyard Chicago Downtown River North
3.5 of 5 Hotel   |   30 East Hubbard at State Street, Chicago, IL 60611 (Near North Side)   |  
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Special Offer
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Ranked #68 of 177 Hotels in Chicago
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent staff!”
4 of 5 stars Reviewed February 2, 2013 via mobile

Stayed there a week for conference. Excellent service from the staff. The breakfasts and lunches was served especially for the particisnts. the rooms were nice and clean.
The lication was great for going to restaurants in the evening. Should gladly stay there again!

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Chicago-Downtown, at Courtyard Chicago Downtown River North, responded to this review, February 4, 2013
Thank you for your comments. We're glad you were able to enjoy your time with us, while getting work accomplished in our meeting space. Thank you so much for your business we hope to see you on your next trip to Chicago!
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636 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 29, 2013

Great area, great room and we were accommodated earlier than expected (we arrived some 3+ hrs early for check-in). The Starbucks in the lobby couldn’t have been more convenient for waking up and getting going! Super clean, neat, and most importantly, every individual we encountered from the staff was extremely kind and helpful.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Chicago-Downtown, at Courtyard Chicago Downtown River North, responded to this review, February 4, 2013
Thanks so much for your comments. We're so glad you enjoyed your stay with us. We pride ourselves on providing warm and hospitable service to our guests, we're glad you felt the love!
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Decatur, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 24, 2013

I stayed at the Courtyard with a group over a weekend and we had a very good experience there. Very close to Michigan Ave, short walk to Gino's East pizza, close to Navy Pier. Front desk was very helpful and the valet guys were very attentive. We had coupons for breakfast... the food was ok at the resturant, but had to wait quite awhile however.

Good Starbucks in the lobby area and a self park attached to the building. Would stay there again and recommend to others. Would have liked to have seen a bigger lobby area, but was adequate for getting your group together.

My Marriott points weren't tallied correctly so I have to follow up regarding that, so only reason I would have given a 4 rather than 5 star rating.

Room Tip: High floor, corner room if possible,,, can get a small glimpse of lake,,, but otherwise, difficult t...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 16, 2013

This is a very busy, high rise hotel that appeals to tour groups of all ages. We were there on St. Patrick's Day and it was overrun with partiers. Very friendly staff, front desk, and love the bellmen as they are always helpful with directions and restaurant recommendations. Rooms are clean and adequate. Best features are Starbucks which is attacked and next door to famous Chicago popcorn shop which I can't resist. Reasonable rates. Did not like pizza delivery ads left under door.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
51 reviews 51 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 12, 2013

Courtyard was the perfect location for the Magnificent Mile. Just steps away from Garrett's Gourmet Popcorn. A small Starbuck's inside the hotel was very crowded in the mornings. Room was large and clean. Ample towels (very soft) and comfortable king size bed. Front desk was very helpful. There is a lounge/bar attached to the hotel, nice but drinks seemed pricey even for downtown Chicago.

Room Tip: Ask for an upper floor and away from the elevators.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Chicago-Downtown, at Courtyard Chicago Downtown River North, responded to this review, January 14, 2013
Thanks so much for your review! We're glad you enjoyed your stay and all of the amenities available at our hotel. As you mentioned, our Starbucks is very popular in the morning, we like to think it's the exceptional Marriott service we provide. Please give us a call ahead of your next visit, we would love to recommend some of our other local favorites for you to try.
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Mount Pocono, Pennsylvania
Top Contributor
77 reviews 77 reviews
57 hotel reviews
Reviews in 51 cities Reviews in 51 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed January 11, 2013

I want to again give my thanks to the staff for the way they handled New Year's Eve. I appreciate signing a form, wearing a wristband, and feeling confident that I won't be up all night listening to neighbors party, drink, laugh, cry and vomit.

Our stay was very pleasant and comfortable. We really enjoyed the hot tub, pool, and sauna. The room was clean, modern, and the quality of the linens were better than I would have expected. The location was perfectly situated within shopping and the Navy Pier. I'd highly recommend the Armenian Restaurant, Sayat Nova, that is a couple blocks away - incredible food! Again, compliments to the staff and management for an effort well done! We'll be back!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Chicago-Downtown, at Courtyard Chicago Downtown River North, responded to this review, January 14, 2013
Happy New Year! Thanks so much for posting your feedback. We're glad you enjoyed ringing in the New Year with us. We work hard to ensure our guests can safely enjoy their time with us, and NYE is no exception. Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 30, 2012

Stayed here while on a combination work/fun trip with my spouse. Was a great location for him to easily visit his customers and an even better location for me to begin my shopping expeditions. Everything we needed was within walking distance, such as the Red line, shopping, great dining, enterainment. Loved being able to grab a Starbucks coffee after my morning run!

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CY-Chicago-Downtown, at Courtyard Chicago Downtown River North, responded to this review, January 9, 2013
Thank you so much for your feedback! We are so glad you enjoyed your stay with us. We hope you enjoyed your fun (and work) in Chicago and look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Downtown River North

Address: 30 East Hubbard at State Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Romantic Hotel in Chicago
#69 Business Hotel in Chicago
#69 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Courtyard Chicago Downtown River North 3.5*
Number of rooms: 302
Official Description (provided by the hotel):
Discover a haven of urban sophistication among downtown Chicago, hotels at the Courtyard Chicago Downtown/River North Hotel. Located in the trendy River North area on famed Restaurant Row, this hotel offers easy access to fine dining, exciting nightlife and the closest proximity to the EL Train. Experience the Windy City from the modern comforts of over-sized downtown hotel rooms offering plush bedding and amenities. Grab a gourmet doughnut and coffee at Glazed and Infused for breakfast, and enjoy a unique and authentic meal at Davanti Enoteca, located in the Courtyard Chicago Downtown/River North Hotel. For those looking to stay fit on the road, the fitness center with indoor pool sets this hotel apart from the rest- not to mention a beautiful sundeck for when the weather is nice. Plan accordingly with technologically adept meeting space, ideal for corporate gatherings or intimate social functions. Depart from typical downtown hotels and take advantage of the revitalized Courtyard Downtown/River North Hotel located in the heart of Chicago. ... more   less 
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Also Known As:
Courtyard By Marriott Chicago Downtown Hotel Chicago
Courtyard Chicago Downtown
Chicago Marriott
Chicago Courtyard

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