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“excellent location” 4 of 5 stars
Review of The Silversmith Hotel

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The Silversmith Hotel
3.5 of 5 Hotel   |   10 S Wabash Ave, Chicago, IL 60603 (The Loop)   |  
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Hotel amenities
Ranked #21 of 174 Hotels in Chicago
Chicago-land, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“excellent location”
4 of 5 stars Reviewed January 9, 2013

If you're looking for a decent hotel in the loop of Chicago, without spending a lot, and you don't spend much time in your room, The Silversmith is perfect. It's 20 steps away from the L (brown/green lines) so transportation around Chicago is a breeze. And it's only about 1 block and a half away from Cloudgate (a.k.a. The Bean in Millenium Park).

The lobby was very nice (take the elevator to the second floor for the lobby). We were originally booked in a 2 bed room, and we got switched to a queen bed instead. Thank goodness. The room was SMALL. With a queen bed there was barely any room to move. But we weren't spending much time in there, so it worked just fine for us.

One thing I'd like to mention is the staff. Hands down some of the friendliest people you could ever want to run into while traveling. I don't just mean one or two people, but the entire time, every single person had a smile on their face, greeted you, and was just pleasant to deal with.

I'm not saying I would go out of my way to stay here again, but I sure wouldn't avoid it either.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, January 18, 2013
Thank you for your review and the comments about the staff. I will make sure to share your comments.
We appreciate your business and hope that you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (373)
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 8, 2013

Just had a quick one night stay at the Silversmith on Wabash in Chicago. The location was very convenient to the office where my meeting was. The front desk staff was extremely friendly and helpful upon check-in, and took plenty of extra time to advise me about restaurant options in the area. (I had lots of questions!) Got to the room and discovered I had forgotten a toothbrush. I called at midnight to ask for one, and a very polite gentleman knocked on the door with a toothbrush almost as quickly as I could hang up the phone. The room was comfortable and nicely furnished and laid out. There was some audible sound from the distant elevated train tracks, but it wasn't too loud, and after 10 minutes in the room, I stopped noticing it. I enjoyed my stay and would not have minded if it would have been longer. Everyone from my company stays at this hotel when in Chicago on business, and I can see why. I will certainly stay there again next time.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, January 18, 2013
Thanks for the great review. It is always nice to hear positive feedback about our staff and our rooms. So nice to hear that your company uses us. Hope to see you again.
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Lombard
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 6, 2013 via mobile

Perfect hotel for the price. In a great location in the loop and near the red line. Also great for the book of mormon theatre. The hotel staff was friendly and the check in was quick. The rooms were spacious for downtown Chicago and they were clean and updated. Also had a great free breakfast for the groupon deal and free wifi.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, January 18, 2013
Thank you for your review and for purchasing our groupon offer.
We are thrilled that you enjoyed your stay. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2013

This hotel is on Wabash and the EL is right outside the entry. The folks at the front desk and the bell desk were great. When you are in a place you don't know you need information and the Silversmith folks were excellent. We went to Wrigleyville on the Red Line (just around the corner) per their instructions and it was no problem at all. They were very helpful in finding places to eat and not just the hotel dining room. Plus fantastic in getting us taxicabs. We were here on a weekend visit from Omaha so are unfamiliar with the town but the hotel folks were just excellent. Really friendly and helpful. I thought the EL would be noisy but it was more like a sound far off in the distance and had no effect at all. The rooms were BIG. Really large with perfect king beds and excellent heat (we were there at the beginning of Dec). A powerful shower with HOT water. GREAT! One caveat - parking is expensive and when they tell you to call 20 minutes in advance for your car they are telling the truth.

Room Tip: Plenty of room in the standard room. Great closet space. Nice flat screen tele to check the weather.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, January 18, 2013
Thank you for the great review. It is nice to hear that our staff was helpful and we were able to get you to Wrigleyville on the red line with such ease.
We hope to see you back again later this year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queens New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 3, 2013

Hotel is exactly what is needed for a trip to Chicago, where 80% of your time is spent outside of the hotel.

Good
Great location to all important areas and buildings in the city
Easy access to the subway ....took it from the airport and used it to get around the city;
Room has all the amenities needed for stay. TV and free internet ....
Around the corner access to CVS etc for water and snacks;

Con:
Lobby check in requires you to take the elevator up to the second floor from the street ....little odd until you get used to it.

Overall:
Will stay here again.

Room Tip: I booked with Expedia...which means interior view...but I am outside all day...
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  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, January 18, 2013
Thank you for your review. We appreciate your business and hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 27, 2012

My husband and I wanted to make a last minute stay in downtown Chicago for the holidays, and made a reservation at Silversmith Hotel and Suites through Priceline.com and we loved our stay!! I have stayed many places in the city..and I never knew about this hotel because it's a touch off the beaten track, but still in a great location. Our room was so cozy, large, very clean, huge bathroom, comfy bed, nice flat screen tv...we will definitely be back!! Definitely ask for an upgraded suite so you have the extra room.

Room Tip: Book a suite so you have a larger space!!
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, December 28, 2012
Thank you for the wonderful review. So glad to hear that you'll be back.
Thank you for giving us a try. Best wishes for the New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2012

We love the Silversmith! My wife and I stayed here over a weekend during the Christmas season. There are so many great things to do right in the Loop, such as the Christmas Market in Daley Plaza, restaurants, theaters, museums, and the Symphony (which has a Christmas music show), and of course the shops on State Street. When you have so much to do and so little time, you want an extremely comfortable hotel very close by and the Silversmith is the place!

We got a suite and it's beautiful! Very spacious living room with a nice couch and desk. The bathroom is very well lighted and the shower is perfect. The bed is so comfortable, and there's plenty of closet and drawer space for your clothes. I can't tell you how nice it was after being out on a cold day to come back to our room, we thought of it like our little home in the city.

On top of all that, the staff are all extremely friendly and accommodating. From the bell-guys to the check-in staff to the cleaning folks, everyone had a smile and asked us if we needed anything.

So stay at the Silversmith when you're in town for a show or a conference or just a getaway weekend with your family, and you'll see it's the best place in town. Sweet home Chicago!

Room Tip: The best room is the suite, and if it's available they will give you the one that's away fro...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael V, General Manager at The Silversmith Hotel, responded to this review, December 28, 2012
Thank you for such a great review! We love being the favorite. Thank you so much for your business and we wish you all the best in 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Silversmith Hotel

Address: 10 S Wabash Ave, Chicago, IL 60603
Phone Number:
Location: United States > Illinois > Chicago > The Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Romantic Hotel in Chicago
#18 Family Hotel in Chicago
#22 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Silversmith Hotel 3.5*
Number of rooms: 143
Official Description (provided by the hotel):
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms. ... more   less 
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Also Known As:
The Silversmith Hotel Chicago
The Silversmith Hotel And Suites
Silversmith Hotel Chicago

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