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Allerton Hotel: Traveler Reviews


701 North Michigan Ave, Chicago, IL 60611
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Best fare found from New York to Chicago: $173

Reviews you can trust

66% Recommend
3.5 of 5 stars 330 reviews
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Great Stay, Great Location!

Allerton Hotel

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4 of 5 stars
beachlover21Usa   14 contributions
USA
Nov 4, 2009 | Trip type: Friends getaway
1
person found this review helpful

Stayed 2 nights in a junior king suite (pictures listed under executive suite on the Allerton website) after finding a great deal online. This room has a bedroom and separate living area, with a t.v in each! I enjoyed having the extra space knowing that the petite and standard rooms are quite small, but this is a boutique style hotel, and that is what you should expect! With that said, I could have not been happier with the hotel and the location of it. The staff was nothing but friendly and helpful. For example, after hours of sightseeing the first day, when we arrived back to the hotel our luggage was still not brought upstairs. When I called down to the front desk they apologized and immediately had someone bring it to us. The man that delivered the bags then gave us tips on where to go for some decent Chicago pizza! The concierege made reservations for us and always helped with directions! The Location was also great...entrance is on Huron Street, Michigan Avenue is to the right of it. The water tower is a 2 second walk as well as the Hancock tower, Lots of great stores along the miracle mile, navy pier about 10 minutes, less than 5 minute walk to the red line which can take you into the loop where you can easily walk to other great destinations. Bathroom had bath and body works shampoo and conditioner, both smelled great, wish they'd add a lotion to the mix! Never ate at the hotel, breakfast prices were too high, but everything else seemed reasonable for a hotel......they had different drink specials each night in the lounge...free coffee in the morning...Our room had windows on three sides...in the bedroom we had a view of Michigan Avenue, and partial view of the water tower...the other 2 sides were of buildings. In the living area we kept the blinds closed because we were right next to an office building and I could practically read what was on the persons computer screen (but it is a city, and buildings are close together, can't always have a great view)...I do recommend going up to the fitness center at night...small windows, but great view of the water tower and hancock tower out of one of them, and they look beautiful at night...

I have no complaints about the hotel, but will list some things that maybe could have been a little better, but did not at all make my stay any less special or comfortable!

1. bathroom was small, toilet takes up too much space next to the shower, there is only a small shelf above the sink for toiletries, and a magnifying mirror poorly placed right behind the door, so it got hit every time we opened the door!.....shower head was a little low for a person above 5'9..but great water pressure!

2. elevators were slow at times, and smaller than normal (but could easily fit 5 people or so)...if you've been to a small European hotel, these elevators will seem huge :)

3. breakfast menu is ridiculously overpriced

4. internet is NOT free in rooms, but FREE in the lobby and business center.

5. towels and bathroom were not very soft.

6. Pillows a little too soft as my head would sink right through them...I found bed to be comfy but my friend hated it.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since January 10, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Allerton Hotel Chicago Allerton Hotel Chicago, Rooms Controller
(Management representative)
Dec 5, 2009
Greetings from the Allerton Hotel Chicago! Thank you for leaving such a wonderful review of your recent stay with us. It sounds like we provided you with all the comforts of home-- with a view! Whether your next trip to the Windy City is for a last minute meeting or a weekend getaway for some authentic deep dish pizza, we'd be delighted to be your home away from home. Safe travels!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst Hotel in 5 years

Allerton Hotel

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1 of 5 stars
dryfly13   2 contributions
North Carolina
Nov 4, 2009 | Trip type: Business

Stayed here two nights, Nov 2 and 3 and it was BAD. A conference rate of $157 appeared cheap enough but considering the hotel, service, etc it was WAY over priced. The rooms are just right for 4 shoe boxes. on the upper floors the hallways are about 90 degrees. Food is weak to average. Bartender in the evening was the most helpful person on the entire staff but the lobby bar is not very comfortable either. One Star is too many.

  • Date of stay November 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 35_49
  • Member since February 11, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Allerton Hotel Chicago Allerton Hotel Chicago, Rooms Controller
(Management representative)
Dec 5, 2009
Greetings from the Allerton Hotel Chicago and thank you for taking the time to review your recent stay with us. Our guest's opinions give us the opportunity to make improvements where needed and to praise our staff when their services go above and beyond. Your comments regarding the hallway temperature have been passed on to our engineering department and our restaurant staff have been advised of your comments regarding our food and lounge, including our helpful bartender. We're sorry to hear that you're room wasn't the size you were looking for and while we do have some smaller rooms, our suites are quite spacious. Should your travels take you back to the Allerton, check out one of our suites-- you won't be disappointed.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Fair warning: Don't stay at the Allerton!!!

Allerton Hotel

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1 of 5 stars
bgoodie1   1 contribution
Chicago
Oct 30, 2009 | Trip type: Couples
1
person found this review helpful

This hotel does care the slightest for the guests satisfaction. Upon check-in I requested two beds in the room as was told I would have to pay an upgrade fee, not for a nicer room, just for the extra bed, this was just the beginning, don't get me started.

I strongly causion you against staying at the Allerton, plenty of other guest friendly hotels to choose from. Learn from my mistake!!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since October 30, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Allerton Hotel Chicago Allerton Hotel Chicago, Rooms Controller
(Management representative)
Dec 1, 2009
Greetings from the Allerton Hotel Chicago! Thank you for taking the time to review your recent stay with us-- we truly value the opinions of our guests and encourage their feedback. Our hotel offers a variety room types, including suites and rooms with two beds. While it's true that the prices will vary and an additional charge may apply when upgrading your room at check in, our suites and double bedded rooms provide more space than our single bedded rooms, allowing our guests to really relax and spread out. So whether it's with your laptop after that big business meeting or relaxing with all your new purchases after a day of shopping on Michigan Avenue, we've got what your looking for.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disorganized and Unapologetic: Beware of room 512

Allerton Hotel

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1 of 5 stars
lanitdelfoc   3 contributions
San Francisco
Oct 30, 2009 | Trip type: Business
1
person found this review helpful

In keeping with other reviews, we did not receive the room we were promised: a deluxe king with a water tower view. Instead, we had a bed that was as wide as a king but extra short (perhaps a queen turned sideways?). Better yet, our "water tower view" was a view of the LOUD heating and ventilation system in a side alley (see picts). To cap off the cave-like aesthetics, the ceiling of the interior half of the room was so low that I could place my hands flat against it (I’m 5’4).What ticked me off the most, however, was the snitty way the Allerton staff dealt with us: we were treated as if we’d wandered uninvited into someone’s home and refused to leave. On the upside, this is an incredible well-located hotel. Then again, so are a plethora of others.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Other
  • Member since September 22, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Allerton Hotel Chicago Allerton Hotel Chicago, Rooms Controller
(Management representative)
Dec 2, 2009
Greetings from the Allerton Hotel Chicago! Thank you for taking the time to write a review of your recent stay with us. We truly value comments such as yours as they give us an opportunity to make improvements to our hotel. I'm sorry to hear that you're accommodations were not what you were expecting, and we'd be happy to work with you to ensure your satisfaction should you stay with us in the future. We're lucky to have 443 rooms with varying views of our amazing city and while we admit that some views are more desirable, all of our rooms come with plush amenities to provide our guests with all the comforts of home. Your comments regarding our staff have been brought to the attention of management and I can assure you this will be addressed with our staff. We strive for 100% guest satisfaction at the Allerton 100% of the time. We hope you will give us an opportunity to provide you with this service should you stay with us in the future. Thank you again for your review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Exceeded All Expectations

Allerton Hotel

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5 of 5 stars
CUinCO   2 contributions
CUinCO
Oct 29, 2009 | Trip type: Business, Solo travel
1
person found this review helpful

I recently stayed at the Allerton and everything about the property exceeded my expectations. The rooms were recently renovated, stylish, clean, and the hotel could not be in a better location. The service was excellent. I have stayed in many 4 and 5 star hotels in Chicago and would put the Allerton at the top with the best properties in town.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since March 03, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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  • Compliment reviewer
Management response from Allerton Hotel Chicago Allerton Hotel Chicago, Rooms Controller
(Management representative)
Nov 13, 2009
Greetings from the Allerton Hotel Chicago! We're always glad to hear when we exceeded our guest's expectations. We understand how important a first impression can be and it sounds like we've left a lasting one on you. Your review has been passed on to out team members who all hope to see you again should your future travels include a trip to our amazing city. Thank you again for your kind review. We hope to see you soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: €124 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Allerton Hotel Also Known As

  • Allerton Hotel Chicago
Address: 701 North Michigan Ave, Chicago, IL 60611