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“Great trendy hotel” 5 of 5 stars
Review of Hotel Indigo Chicago Downtown Gold Coast

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Hotel Indigo Chicago Downtown Gold Coast
3.5 of 5 Hotel   |   1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel) (Gold Coast)   |  
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Ranked #92 of 174 Hotels in Chicago
Milton
Top Contributor
126 reviews 126 reviews
27 hotel reviews
Reviews in 62 cities Reviews in 62 cities
57 helpful votes 57 helpful votes
“Great trendy hotel”
5 of 5 stars Reviewed February 27, 2011

Room was small but nicely furnished and the hotel has an excellent location.

  • Stayed December 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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828 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Dayton, Ohio
1 review
5 of 5 stars Reviewed February 11, 2011

Booked the suite for my daughters "sweet 16th birthday". The hotel staff arranged a limo ride for us from O'hare airport and handled all details with great care. My daughter entered our suite to find balloons and a birthday cake awaiting her in a beautiful suite with a great view! The balloons and cake were NOT prearranged and the staff did this on their own....thank you! Did I mention the room was ready early too!
Wonderful recommendations from the staff for shopping and dining. Not a hitch in the stay and would love to do it again. I am a hero to my 16 year old daughter. Thanks Indigo.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HotelIndigoChicago, Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review, February 23, 2011
We are happy to hear your daughter's birthday went so well, we love surprises here and are glad it was a success! Our staff was thrilled to be able to contribute, but sad to see you leave. We hope to see you again next year for her 17th!

Best Wishes,
Hotel Indigo Chicago Downtown
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Bath, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2011

My friends and I arrived the day after the 12011 Chicago blizzard to attend Moody Bible Institute Founders Week. The Hotel Indigo exceeded our expectations in every way - delightful, colorful decor to warm us, Veronika at the desk to help us in every way, the doorman and manager who took our bags (sorry I don't know your names). The rooms were comfortable and spacious, lots of hot water with firm pressure, Starbucks coffee in the lobby, and a fabulous restaurant 3 buildings down where we took every meal. In the midst of all the stresses and inconveniences from the blizzard, everyone bent over backwards to make us welcome. We will be back next year!

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoChicago, Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review, February 23, 2011
Thank you for your wonderful comments about your recent stay with us. The blizzard definitely made for an interesting few days but we are happy you made it through with us! We can assure you that your comments will be shared with our staff here, as we routinely see many guests here that visit Moody and appreciate the relationship we have with them.

We look forward to your next visit with us, let us know if we can be of any assistance to you in the future!

Regards,
Hotel Indigo Chicago
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LaSalle Peru, IL
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 4, 2011

Hotel Indigo was a great getaway for my friend and I. Scott was very helpful in planning my trip by holding luggage if we needed it and was flexible with the dates that I wanted to stay. It was close enough to walk to the magnificent mile for shopping and to other great Chicago attractions. Tom at the front desk was very helpful in giving us directions to find everything we needed during our stay. The hotel and room was amazing in the color combinations and we were fortunate enough to have a view of the lake from our room. Lisa the front desk clerk at night was able to help us with directions and gave us some very good delivery options. Hotel Indigo went above and beyond and this is a stay I will never forget and cannot wait to stay there again! Thank you to all the staff!

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelIndigoChicago, Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review, February 23, 2011
Greetings and thank you for staying with us. We are thrilled that you enjoyed your time here and will be sure to pass on your wonderful comments to our staff as we certainly take pride in exceeding our guests expectations!

We hope to see you soon, please let us know when you will be back in Chicago in the future as we'd love to see you again!

Kind Regards,
Hotel Indigo Chicago Downtown
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louisville, Kentucky
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 30, 2011

The Hotel Indigo Chicago Downtown Gold Coast is great. The staff bends over backwards to help you and make your stay very enjoyable. We really enjoyed A-Bie, the bellman/taxi procurer, Lissa and Mary Ann, the Grand ladies of the front desk and Rhonda, the Bartender. Mr. Hilton, management/problem solver, is a man with a great sense of humor. The location is perfect. It is near the Red line Subway, a Jewel Grocery, two major drug chains and a host of other amenities. I strongly recommend this hotel for a good value and convenient location if you are in the Chicago area.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 29, 2011

You feel like you are at home. Warm, friendly environment, with a really clever decor. The staff is very welcoming and helpful...yet, low key. The location is a bit off the main drag, but close enough and the peace and quiet is refreshing. You are actually in a neighborhhood and it gives you a real feeling for Chicago. Great value...highly recommend you try it.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville SC
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 22, 2011

I am in the hotel business so naturally more critical than the average traveler and finally a hotel that exceeded my expectations! It has been a while since I have stayed at a hotel with genuine caring staff and clean rooms. The location is perfect in a great neighborhood and walking distance to many attractions or jump on the CTA just around the block.

I arrive early afternoon on a Sunday and was able to check in early with no problems and even was provided with a surprise upgrade! The room was clean and bright. I did not feel like I was in a standard hotel room, but rather a studio apartment. They do not have flat screen TV's, however I think by the end of the year it will be required. Free WIFI and good business center and fitness center. Each time I walked into the lobby or past any employee I was always greeted with a smile and hello.

Checkout was a breeze and Tom at the desk was super nice and genuine.

I will stay here again when in the area.

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#16 Best Value Hotel in Chicago
#25 Spa Hotel in Chicago
#76 Romantic Hotel in Chicago
#80 Family Hotel in Chicago
#94 Business Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Chicago Downtown Gold Coast 3.5*
Number of rooms: 163
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo

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