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Hotel Indigo Chicago Downtown Gold Coast: Traveler Reviews

3.5 of 5
1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel) (Gold Coast)
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Hotel Indigo Chicago Downtown Gold Coast
Ranked #70 of 164 hotels in Chicago
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497 reviews from our community

Traveler rating
    218
    176
    58
    28
    17
See reviews for
Families
84
 
Couples
149
 
Solo
55
 
Business
97
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
“Quaint Hotel - Great Location to Division Street Fun”
5 of 5 stars Reviewed March 4, 2013

The hotel was so cute - just like something on the beaches of South Carolina. Staff was very helpful and courteous and the room was clean and comfortable. The location is perfect for Division Street fun. Just one block from Original Mothers, Hang Ups, TJ McCartys, The Leg Room, etc....

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask KristenNK about Hotel Indigo Chicago Downtown Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
March 20, 2013
Thank you for the wonderful review! We enjoy the decor you find throughout the hotel and we're glad you did as well! We hope you'll come back and see us again soon! So many great Bars and Restaurants...so little time! Thanks again for being our guest!
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Monterey, California
1 review
“OUTSTANDING PERSONAL SERVICE”
5 of 5 stars Reviewed March 3, 2013

The hotel Indigo Gold Coast Hotel and location are second to none. I continue to stay at this hotel again and again.
Hotel Indigo Gold Coast is close to all fine restaurants and shopping. The rooms are cute and have stunning City
views. But what sets them above is their Personal service. Alma provided us with an upgraded room, due to my
coworker Retiring. In addition, she arranged a beautiful table at the lovely Lobby lounge, and surprised us with
a wonderfy bottle of wine. And the service that Lisa and Veronica provide are second to none. They treat me like
a friend, instead of a business transaction. They are very cheerful and ask me numerous times who my stay at
the hotel was going. These two ladies are the Best! And the gentleman are courteous also, but cant remember
their names. Cant wait to return to Hotel Indigo Chicago.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jim m about Hotel Indigo Chicago Downtown Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
March 20, 2013
Thank you for the incredible review! We will be sure to recognize the Team for the personal service they provided! We can't thank you enough for being a loyal guest and we hope we'll continue to be one of your favorite hotels in the City! We'll see you soon!
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Durham, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Views! Outstanding Location!”
4 of 5 stars Reviewed February 26, 2013

I spent 3 nights in Chicago with my daughter to visit the American Girl doll store.
Could not have asked for a better view of the skyline, it was easy to walk to the Watertower shopping center, and we loved hanging out at Mario's italian restaurant down the street.

We enjoyed out stay very much, and she loved the unique decor of the hotel. The gym was nice, staff were friendly and kind, and we loved the Keurig machine in the room. Would have liked to have a mini fridge, but it was not available.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Ayes C for Chicago
Ask Ayes C about Hotel Indigo Chicago Downtown Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
March 20, 2013
We're delighted you and your daughter enjoyed our stay with us! The American Girl store is a wonderful experience and we're glad you included us in your special weekend! Please come back and see us again soon! Thanks for the great review!
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Lawrence, Kansas
Top Contributor
123 reviews 123 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
34 helpful votes 34 helpful votes
“Comfortable hotel in a superb Chicago location”
5 of 5 stars Reviewed February 22, 2013 via mobile

In recent visit to Chicago, I was impressed by Hotel Indigo. It offers comfortable rooms with stylish decor and splendid amenities: hardwood floors in room, excellent furnishings, and quiet. The staff was attentve and welcoming throughout my stay. My room had a wonderful bed with a quaint bathroom. The room came with a small table, a comfy easy chair, a decent-sized TV, and a Keurig. The Wi-Fi in room was extremely reliable and worked without a hitch. In addition, the hotel has a fitness studio with excellent equipment, all in working order. A wonderful plus after a long day of meetings is the small bar where one can unwind. The Hotel's location near Oak Street and the Lakefront at North Ave is another plus. Lots of choices for shopping and eating are nearby; there also pharmacies close by and two supermarkets. I would recommend breakfast in the morning at the Hotel. The service is wonderful. The dining room is relaxed, in a very comfortable setting with tasty food. Great way to start the day! Definitely I plan to return on my next visit.

Stayed February 2013, traveled on business
Was this review helpful? Yes
See 9 more reviews by Pucela08 for Chicago
Ask Pucela08 about Hotel Indigo Chicago Downtown Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
March 20, 2013
You've made our day!! We couldn't be happier you enjoyed your stay with us or that you would come back and see us again! We strive to provide a unique, relaxing and inspired Hotel Indigo guest experience for all our guests and we're happy you enjoyed just that! We can't wait for your return visit! See you soon!
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Lake City, Michigan
Top Contributor
69 reviews 69 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Nice hotel & friendly service in Gold Coast”
4 of 5 stars Reviewed February 18, 2013 via mobile

Just checked out of this hotel. Got a great deal on Priceline. Got a nice king room on the 8th floor... by the elevator, some noises but didn't really bother me. Very courteous staff, they held my luggage prior to chk in and after chk out. Would recommend this place. It's a nice change of scenery from the usual Magnificent Mile location.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Joanna F for Chicago
Ask Joanna F about Hotel Indigo Chicago Downtown Gold Coast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destini W, General Manager at Hotel Indigo Chicago Downtown Gold Coast, responded to this review
March 20, 2013
Thank you for the great review!! We hope you'll chose our hotel the next time you travel to our fine city. If you haven't already, you should visit in the summer. We have an incredible Farmer's Market one block south of the hotel that truly offers a wonderful Chicago experience. We're also in the process of changing our seasonal menus, please be sure to try out our 1244 Bar & Bistro during your next visit! See you soon!
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Additional Information about Hotel Indigo Chicago Downtown Gold Coast

Also Known As:
Hotel Indigo Chicago
Chicago Hotel Indigo
Address: 1244 N Dearborn Pkwy, Chicago, IL 60610 (Formerly Claridge Hotel)
Phone Number:
Region: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Romantic Hotels in Chicago
#57 Family Hotels in Chicago
#67 Business Hotels in Chicago
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Indigo Chicago Downtown Gold Coast The newest member of the Intercontinental Hotels Group family, Hotel Indigo is a branded boutique hotel that offers a refreshing alternative to traditional hotels. Quietly nestled on a tree-lined street, Hotel Indigo Chicago Downtown Gold Coast is located in one of Chicago's oldest and most historical neighborhoods, and is just steps from downtown Chicago and easily accessible from O Hare International Airport (ORD) and Midway Airport (MDW) . The location is ideal for guests who want to spend their days shopping on Chicago's Magnificent Mile and Oak Street's Boutique Row or indulge in the nightlife of Rush Street. Guests staying in enjoy free wireless Internet , Aveda bath amenities, spa-inspired showers, complimentary fitness center, locally roasted Metropolis coffee products in our restaurant and a fine wine selection in Phi, our lobby lounge. Hotel Indigo Chicago Downtown Gold Coast is pet friendly , and has numerous amenities for your travel companions so they may enjoy their stay as much as you will. Our Torchbearer Award winning service will be sure to impress all guests. Enter Hotel Indigo and sense the difference. The colors calm. The imagery excites. The architecture delights. You are relaxed, refreshed, renewed. You are inspired! ... more   less 
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