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“Great hotel!” 5 of 5 stars
Review of Homewood Suites by Hilton Chicago Downtown

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Homewood Suites by Hilton Chicago Downtown
3.0 of 5 Hotel   |   40 East Grand Avenue, Chicago, IL 60611 (Near North Side)   |  
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Ranked #43 of 174 Hotels in Chicago
chicago,il
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great hotel!”
5 of 5 stars Reviewed December 1, 2009

The staff was amazing.
The breakfast and dinner was perfect. Saved us tons of money and was perfect for the kids.
Great location!

  • Stayed November 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,658 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco
Top Contributor
54 reviews 54 reviews
44 hotel reviews
Reviews in 27 cities Reviews in 27 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 17, 2009

Really made welcome from the moment I arrived. Lobby is on a higher floor so rooms have a good view. I was on the 16th Floor and the room was incredibly quiet for being in the center of a city. You can take breakfast to your room and everything is available to do that.

If there was one little defect it would be the swimming pool which looked like it needed to be resurfaced- the paint is peeling from the sides. Every morning while we stayed we went to Swim and no-one else was there. Nice that it is indoor and right on top of the hotel.

Staff were very friendly and they also have a great Business Center where you can print your boarding pass for free. Internet is also free in your room.

Would definitely stay in this hotel again. It is right by the Hotel Garden Inn if you are comparing hotels.

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
illinois
1 review
5 of 5 stars Reviewed November 17, 2009

I met my girlfriends in Chicago for the weekend for a birthday celebration and stayed at Homewood Suites. I wasn't sure what to expect, but we loved it. The rooms are huge, with a full kitchen, a pullout sofa and a monster king sized bed. Bathrooms are large enough for 3 women to get ready to go out at night without stepping on each other. The staff was great.

We dined at Table 52, Art Smith's (Oprah's former chef) restaurant and stopped at Le Colonial one night and walked there easily. The first night we were a bit tired, so simply walked across the street to PF Chang's - who also provides the room service at the hotel.

The entrance to Nordstrom is just across the street from the hotel's front door and for discount shopping, walking to the loop to shop on State Street is an easy morning jaunt over the river.

All in all, a good price for a nice hotel with a charming staff and a magnificent location. Internet and breakfast are included in the room rate. I'll definitely come back and bring the kids next time...loads of families were staying there that weekend.

  • Stayed October 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego County
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2009

This hotel looks like it was originally another hotel where they joined two small rooms to make each suite. Half of the suite is a kitchen and sitting area and the other, the bath and bedroom. Two TVs, plenty of nearby restaurants, view of the Wrigley building. Breakfast and dinner are included weekdays, but I preferred buying fresh veggies at the grocery store a block away to the comfort food they served. My client got me a great deal on the room given its location and amenities; my "value" rating would have been significantly lower if I'd paid rack rate. Note to light sleepers: there must be a fire station near by, as I regularly heard sirens in my south-facing room.

  • Stayed November 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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southern california
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2009

I visited Chicago with my two teenage daughters. Homewood Suites is amazing. The complimentary breakfast and receptions offer so much variety. The hotel was within walking distance to many places to eat and shop. We got caught in a thunderstorm, and got soaking wet. I dried all our clothes in the dryer right in the hotel! The Homewood Suites was so much like home. The suite was very spacious and had everything we needed. The hotel had lots of brochures and suggestions for dining and activities. The staff was so friendly and helpful. Chicago is an amazing place and the Homewood Suites is the place to stay. I would definitely stay there again.

  • Stayed June 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cincinnati
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2009

My husband and I stayed two nights and could not have been happier. We had a corner room with a wonderful view. The staff was polite and very helpful. The complimentary breakfast saved us time and money. Two blocks from MM and a short bus trip away from the theatre and art museum. We walked to the Navy Pier and road the free trolley back to the hotel. We would stay here again on our next trip to Chicago.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 26, 2009

Dissatisfied with the service upon arrival at the hotel. In the pouring rain, 3-4 valet employees watched from 15 feet away in the front door as my colleague and I unloaded our vehicle of 6 bags, a laptop computer, rolling file box, etc. in the pouring rain. I complained at the hotel 'sfront desk clerk and requested to speak with the manager. Well, it's been nearly two hours since we checked in and no one has spoken to us about or addressed our complaint yet. Needless to say, we are hesitant about any future stays with Hilton and will probably not be uning them and this hotel for any future business or pleasure trips.

  • Stayed October 2009, traveled on business
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Chicago
#36 Family Hotel in Chicago
#47 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

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