We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value just off Michigan Avenue” 4 of 5 stars
Review of Homewood Suites by Hilton Chicago Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save Saved
You added Homewood Suites by Hilton Chicago Downtown to your Saves list
Homewood Suites by Hilton Chicago Downtown
3.0 of 5 Hotel   |   40 East Grand Avenue, Chicago, IL 60611 (Near North Side)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Park and Chill Savings
Ranked #36 of 171 Hotels in Chicago
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Good value just off Michigan Avenue”
4 of 5 stars Reviewed November 5, 2013

Roomy, friendly hotel offering free breakfast every morning and Manager's reception weeknights. Every room has full-size refrigerator, microwave and stove top. Staff is very helpful and on a busy street, so you will feel safe walking to and from the hotel day and night. Small indoor pool which is good for kids, but not lap swimming.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review, November 16, 2013
EmilyShek,

I want to thank you for sharing the experience of your recent stay with us. I was pleased to see that you found good value throughout your experience at Homewood Suites. I also see that you were able to take advantage of many of the amenities we offer our guests such as the breakfast, evening Manager’s Reception, and in-suite amenities. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to seeing you again the next time you are in Chicago.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,609 reviews from our community

Traveler rating
    961
    472
    132
    22
    22
See reviews for
654
350
90
316
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Woodstock, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 4, 2013 via mobile

This has been our second time staying here and definitely not our last. We love the location and the rooms are great. They come so well equipped and one great bonus an ice maker in your room, no running out of the room for ice in this hotel :) the staff are wonderful and help with everything. The breakfast is delicious and the array will keep anyone happy, you won't go away hungry that's for sure.Don't miss out with staying here.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review, November 12, 2013
Marigold31,

Thank you for taking the time to post your thoughts on our hotel. It made me happy to see that you had such a wonderful experience at Homewood Suites. I was glad that you were able to take advantage of the breakfast we offer and the location of the hotel. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We hope that when your travels bring you back to downtown Chicago, we will remain a top choice for you.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
5 of 5 stars Reviewed November 4, 2013

I am a Hilton grand vacation club member with ownership in Hawaii. I visited several hilton hotels in the area, explaining to the staff that I wanted to have a sleepover party for my daughter who was turning 13. After visiting many hotels in the downtown Chicago area, I knew Homewood suites was the place we would stay. Some of the other hotels had an impressive lobby or front desk area but it felt cold and uninviting. The staff at Homewood suites was so delightful and the lobby and front desk area had a warm and fuzzy appeal. We stayed in this hotel for my daughter's 13th birthday party sleepover. I had about twelve 13 year old girls and the staff was fabulous to me and to all of the girls during our stay. I needed a large room for 12 girls to stretch out on the floor with their sleeping bags and the first room was too small so they changed my room with no hesitation. While waiting for each of the girls to arrive to the hotel we were in and out of the lobby many times and each time the door was held open for us and we were greeted with a pleasant smile. The staff was very friendly and even inquired about our stay and wished my daughter happy birthday even one of the staff shared with us that they had just celebrated a birthday. Some of our guest arrived late to the sleepover and our guest were promptly directed to the front desk and the front desk called us right away to inform us we had guest in the front desk area. Our guest did not have to wait to be helped. In the morning for breakfast, since we had such a large group, made sure that we sat in one of the unused conference rooms to make sure that our group could sit together. We saw them do this with other large group that morning, as well. The breakfast was delicious and it was plenty of food. The hotel ran out of nothing and at no time were you waiting for them to bring out more of something before that item of food ran out the staff was already there to put out more. I believe the girls and I enjoyed their breakfast potato hash browns the best. It is true what their advertisement says that you will feel right at home and I did and so did all of the girls. I would highly recommend this hotel. The service at Homewood suites is the best!!

Room Tip: Ask can you view the room first before you check in the front desk is more than happy to accommodate...
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review, November 12, 2013
Louiza W,

Thank you for your review of Homewood Suites downtown Chicago. I was delighted to see that you, your daughter, and her friends had a wonderful experience at our hotel for her 13th birthday. I see that you all took advantage of the spacious suite and the breakfast we offer. I appreciate you mentioning the delightful and friendly staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? Thank you for your feedback and we look forward to hosting you at the hotel the next time you are in town.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
1 review
3 of 5 stars Reviewed November 4, 2013

Pros - Good location - Bellman knows lots - Front desk w/ good service Cons - Room quality: sink clogged, heating/cooling system doesn't work properly. - Housekeeping doesn't come by on a daily basis.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
Top Contributor
98 reviews 98 reviews
15 hotel reviews
Reviews in 49 cities Reviews in 49 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 3, 2013

Very pleased with my recent stay. Would stay here again. Location is excellent. Just a few blocks from the Magnificent Mile. Many restaurants within easy walking distance. Grocery store 2 blocks away. Friendly staff. Room was very quiet. Comfortable bed. Good, free, WiFi (no problems streaming NetFlix). TV with HDMI inputs. Excellent water pressure. Room did not have a safe. Reasonable exercise room. Nice pool. Coin operated laundry on 7th floor. If you are a non-smoker make sure you get a non-smoking floor. The 7th floor is a smoking floor and the stale tobacco odor is very evident in the hallways. Breakfast daily (usual fare - bread, bagel, danish, fruit, yogurt, juice, coffee, eggs (reconstituted), make your own waffles) and light dinner during the week (with beer and wine!). Main unexpected issue was that there are only 2 elevators and usually need to wait for one. Stairs are not a great option as the reception floor is on 6, rooms start on 7. Between ground floor and 6 is the garage so if you don't want to wait for the elevator be prepared for quite a bit of walking. Also make sure to check room prices as they can fluctuate significantly. Made reservation 2 months in advance (was going to a convention) and the price dropped 3 times from the time I made the reservation to the day before I arrived. Hilton does not notify you that the room price has dropped and the reservation line does not tell you either (I had to ask to have my rate adjusted). After asking they changed the nightly fee without issue.

Room Tip: Avoid the smoking floor if you are non-smoker. Ask for room away from elevator.
See more room tips
  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Top Contributor
87 reviews 87 reviews
37 hotel reviews
Reviews in 41 cities Reviews in 41 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 2, 2013

We have had great experience with HomeWood Suites as we like the roomy suites, the breakfast and the manager special evenings. This Homewood Suites delivered just like we expected and we saved a lot of money with the breakfast and light evening meal when we travelled to Chicago for a conference.

The only thing is that the rooms are a bit dated especially the living room furniture hopefully a refurbishing will happen so.

Special thanks to the very friendly Valet staff especially Omar who was so helpful in getting cabs.He put a real friendly face to your hotel.

Room Tip: Ask if any rooms have been refurbished.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review, November 4, 2013
Goven,

Thank you for your feedback after your recent stay at our hotel. I was pleased to see that you had a great experience at Homewood Suites downtown Chicago. It seems like you were able to make the most of the breakfast and Evening Manager’s Reception we offer. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We look forward to accommodating you again the next time your travels bring you to Chicago.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Top Contributor
52 reviews 52 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 1, 2013

From the metro turn left and one block away is the hotel. you have to go up to floor 6 to get to the lobby. The staff are really friendly and helpful. The room was fine- it had a small kitchen (2 electric ring hob, fridge/freezer and a dishwasher) with a coffee maker.
The bed was fine and I slept well. The next day the breakfast was really nicely done and very filling with both cold and hot dishes. The bell man was very helpful. All in all a good value.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago Downtown, responded to this review, November 4, 2013
Duddoo,

Thank you for recently staying with us and for posting a review of Homewood Suites downtown Chicago. I was delighted to see that you enjoyed your experience at our hotel. I appreciate you taking the time to mention the friendly and helpful staff. If it would not be too much of an inconvenience, would you be kind enough to “like” us on facebook? We hope you give us the opportunity to create a great experience for you again soon.

Sincerely,

Jason Park
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Homewood Suites by Hilton Chicago Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Chicago Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Chicago
#32 Family Hotel in Chicago
#42 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Chicago Downtown 3*
Number of rooms: 233
Official Description (provided by the hotel):
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Priceline, Hotels.com, Cheap Tickets, Hilton Hotels, getaroom.com, BookIt.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Homewood Suites by Hilton Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Hilton
Chicago Homewood Suites

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Chicago Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.