Stayed at this property for 1 night (4/19/15) while traveling for business. Many previous reviews discussed renovations and lack of lobby. Renovations are complete, lobby is finished (and very nice!) and includes a number of seating areas, and bar/lounge that serves food and drinks. The concierge lounge is also located off the lobby and offers a number of flat screen TVs and seating areas. Much larger and nicer than typical concierge lounge at Marriott brand hotels.
Room on 14th floor was spacious, clean, and offered a view of the river. (You could also see the parking garage and other buildings as other reviewers mentioned, but given the location I wasn't expecting a phenomenal view.) Bathroom was a bit on the small side, but perfectly fine for me as a solo traveler. Liked the upgraded Gilchriste and Soames bath products. Room offered a large desk with plenty of plugs, and also a large sitting area with comfortable arm chair and coffee table.
Staff was friendly, especially Murphy at the door who greeted guests, rushed out in the rain to cover incoming guests with his umbrella, and introduced himself to everyone by name. He should be recognized for his excellent service.
Great location convenient to restaurants, shopping and very walkable in River North. Overall, would recommend as a good option in River North if the price is right!
- Official Description (provided by the hotel):
- The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more less
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- Also Known As:
- Hotel Sax Chicago