I just completed a weekend stay and must say the property and staff were top notch and service was unparalleled.
We were upgraded to a one-bedroom suite which had two full bathrooms and a very comfortable living room/sitting area. We did not hear any of the other guests from our room and were very happy with the accommodations.
The location was unbeatable - 2 blocks from the "L", 3 blocks from Michigan Ave, and right in the heart of a very vibrant and fun area with all kinds of restaurants and shops.
Andy at the front desk took care of one minor issue with one of the bath tubs and we cannot say enough nice things about him and the entire staff at this hotel.
Since the lounge was closed on the weekend, as elite rewards members, we were given $15 per person/per day vouchers for breakfast at Bin 36 (more than enough to have a delicious and very filling breakfast).
Platinum arrival gift was points or a $10 food and drink voucher which paid for a drink at the very cool Crimson Lounge.
I was hesitant after reading online reviews but I was blown away by the level of service and attention to detail.
The hotel is undergoing some construction but did not impact our stay at all.
Next time in Chicago we will look no place else.
- Official Description (provided by the hotel):
- The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more less
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- Also Known As:
- Hotel Sax Chicago