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Hotel Sax Chicago: Traveler Reviews

4.0 of 5
333 N. Dearborn, State and Dearborn, Chicago, IL 60654
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Hotel Sax Chicago
Ranked #58 of 164 hotels in Chicago
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725 reviews from our community

Traveler rating
    289
    262
    106
    46
    22
See reviews for
Families
74
 
Couples
252
 
Solo
53
 
Business
192
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, IL
Reviewer
3 reviews 3 reviews
“Excellent”
5 of 5 stars Reviewed February 16, 2013

The service at the Front Desk, Ms. Ana M did an EXCELLENT JOB!! My husband and I stayed at the Hotel Sax on Friday, February 16, 2013. Miss Ana M. was very professional and very friendly. Answered all of our questions and just a beautiful person. A Beautiful smile!!!

Thank you Hotel Sax for an Outstanding stay!!!

Room Tip: Had a middle room ... much quieter.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Diana B for Chicago
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muncie, Indiana
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
“Excellent staff and nice retro feel”
5 of 5 stars Reviewed February 16, 2013

We had a very nice stay at the Sax, no surprises or disappointments. In fact the biggest surprise was the phenomenal staff, not pretentious just eager to help. Rooms, elevators and hallways are all 70's style and will put off the stuffy (cool) crowd but we loved it. I will take great staff, clean and spacious rooms and great location over earth-tone new stuff any day.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by trmikemuncie for Chicago
Ask trmikemuncie about Hotel Sax Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, Usa
1 review
1 helpful vote 1 helpful vote
“Valentine"s day”
5 of 5 stars Reviewed February 16, 2013

My husband & I was looking for a nice hotel to stay after a romantic dinner celebrating our 16th anniversary, so we chose The Hotel Sax.
We loved our room, the bed was comfy,our room was extremely clean(very important). We received complimentary drinks at the Crimson Lounge which was really nice. Overall my stay was excellent, mini bar/parking was a bit pricey, but to be expected considering the area. I highly recommend & will be staying again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Yolanda M about Hotel Sax Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana P, Public Relations Manager at Hotel Sax Chicago, responded to this review
February 20, 2013
Hi Yolanda. We are so happy you chose our hotel as the place to spend your 16th anniversary. It is wonderful to hear you enjoyed your stay and you were pleased with the cleanliness and comfort of your guestroom and bed. We are also happy the staff at Crimson Lounge accommodated you with complimentary drinks to celebrate. We thank you for your review and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Richmond, Ohio
1 review
2 helpful votes 2 helpful votes
“consierge super helpful!”
5 of 5 stars Reviewed February 14, 2013

My wife and I spent 4 nights last week in Chicago at Hotel Sax! We found the Consierge, Catherine to be super-helpful and really MADE our fun visit to Chicago even better! She was super accessible and very insightful of ALL that was happening in town re: tours, theatre, restaurants, etc;

Also, Richard the doorman and the other staff were always very helpful as well with geting cabs and loading cars and just being very helpful - first class service at medium price accomodations.....

Hotel Sax is an outstanding location in Marina City with all of River North and the Upper Loop right there - an easy walk or short cab ride away to anything...check it out - rooms are really nice too, quiet and roomy! A really great deal - we will go back!

John R
New RIchmond, OH

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask jfr50742 about Hotel Sax Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sun Prairie, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Almost Perfect”
4 of 5 stars Reviewed February 14, 2013

Because of a coupon we stumbled onto Hotel Sax for a night's stay at the end of January. It was both charming and welcoming. From the valet who greeted us as we drove up to the desk clerks and the concierge the staff was gracious and accommodating. Everyone was most helpful and cordial. For our needs (a one night stay) the room was perfect. Everything was in place and in good condition. The room felt spacious with high ceilings and lots of light from all the windows. Our sleep that night was quiet and cozy.
Why 4 and not 5? The room itself was not all that large. For a longer stay it might have felt a bit cramped if one had to spend more time in the room. Also, with the large windows and a brisk wind the room did feel a little drafty (helped when the heavy curtains were pulled).
Would I recommend it or stay there again? Definitely. It is in a great location with a wonderful decor. Excellent service as well.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John K about Hotel Sax Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dana P, Public Relations Manager at Hotel Sax Chicago, responded to this review
February 20, 2013
Hello, John. We thank you for your review. It's wonderful to hear how pleased you were with the service you received from our staff. We are also happy you liked the size and the condition of your guestroom and that the windows provided a lot of light for you. We are glad you were able to get a good night's rest with us as well, as we feel that is one of the most important aspects of staying with us. We are sorry that the windows of your guestroom did feel a bit drafty, but we are happy you were able to close the curtains at night and be nice and comfortable. We certainly appreciate your helpful feedback and we look forward to seeing you in the future.
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Additional Information about Hotel Sax Chicago

Address: 333 N. Dearborn, State and Dearborn, Chicago, IL 60654
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #58 of 164 hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The crown jewel of the Marina City complex in River North, right on the Chicago River – Hotel Sax is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street’s nightlife are all within walking distance.All 354 rooms and suites offer plush comforts amenities include: Presidental double pillowtop mattresses and 370-thread-count Egyptian cotton linens. All guestrooms feature 42-inch high-definition televisions, working desk, fully stocked minibars, and floor to ceiling windows with views of Chicago River or City. ... more   less 
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Hotel Sax Chicago
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