My husband and I just returned from a trip to Chicago where we stayed at the Hyatt Magnificent Mile. We absolutely loved the hotel and would definitely return again when visiting Chicago. First, the location was excellent. Only one block off of Michigan avenue - very convenient for walking to restaurants and shops and also down to the water (Navy Pier isn't far away).
The hotel itself was spotless - common areas and rooms were very clean and well maintained. Everything felt brand new. The room we ended up with (corner king) was massive.
The staff were also fantastic (concierge, front desk and bell men). We were travelling with a very young baby and the staff at the hotel could not have been more helpful. They went out of their way to help us make arrangements for restaurants, get a crib in the room promptly etc.
Loved this hotel and recommend it without hesitation.