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“Comfortable full service hotel” 4 of 5 stars
Review of Hyatt Chicago Magnificent Mile

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Hyatt Chicago Magnificent Mile
4.0 of 5 Hotel   |   633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)   |  
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Room For Hope
Ranked #20 of 174 Hotels in Chicago
Certificate of Excellence 2014
Detroit, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Comfortable full service hotel”
4 of 5 stars Reviewed 3 days ago NEW

This hotel has everything needed for a combined business and pleasure stay. The weather was terrible--very cold and a foot of snow--but the city and the hotel handled it well. Great food in Stetson's and the Big Bar was comfortable and well stocked.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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804 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Chicago, Illinois
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

An excellent location and the entire staff from the General Manager to housekeeping was terrific. The room was excellent, spotless, well-appointed, and spacious. I won't hesitate to return to enjoy this hotel.

Many thanks to Chris at the front desk and Audriana my concierge for making the stay special.

Room Tip: Try to upgrade to a suite - make it a special weekend.
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  • Stayed January 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 2 days ago
Your 5 star review of our 4 diamond hotel was exactly what the Hyatt Chicago Magnificent Mile tries to achieve! We thank you for your acknowledgement of our great front desk staff, especially Chris and Audriana who are both dedicated to providing fantastic customer service as well as old-fashioned hospitality. We hope that you will make us your #1 choice for your hotel stays each and every time you visit Chicago. Think of our property as your "home away from home". Come back soon.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt on the Magnificent Mile over a weekend for work and it was great! The staff was so nice and sincerely cared about us! The Level Two Restaurant was delicious for dinner and breakfast and the servers were wonderful! Their flatbreads are amazing! The hotel room was great! We had a perfect view and it was clean and quiet! Will definitely stay there again!!!

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 2 days ago
Reviews like yours are a joy to read! We try very hard to make sure that all of our guests have a wonderful experience when they are here and it sounds like we succeeded! We are proud of our Level Two Restaurant and Bar because like you mentioned, the staff is great and the food is delicious which makes for quite a good combination. When you have some free time, please make sure to come back and see us again soon. You won't be sorry!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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St. Paul, MN
Top Contributor
52 reviews 52 reviews
51 hotel reviews
Reviews in 42 cities Reviews in 42 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Michigan Ave hotels are definitely a mixed bag - some lovely, others are just meh.

This one was a pleasant surprise. Rooms were not particularly large but well-appointed (love the fridge in the room) and hotel layout made it easy to attend a conference. Food was also quite good and staff was consistently friendly and helpful.

My room was blissfully quiet but others who faced the street disagreed. So try to get a room facing the alley.

The only comment - and this is a pitch at Hyatt corporate - is the lack of Coke products. Yes, I know - Pepsi is paying you for the privilege,and you don't have a hotel gift shop. But I guess you can't have everything.

Room Tip: Face the alley, not the street.
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Stayed February 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 2 days ago
We are very glad that you were pleasantly surprised when you stayed with us at the Hyatt Chicago Magnificent Mile recently for business. Many hours were put into designing the hotel during our re-invention in 2013 and it sounds like you were happy with how the property turned out. Everyone loves having a small refrigerator in the guestrooms as well as the sensor lights that come on the minute you touch the floor which really come in handy during the middle of the night! Those are just a few of the perks we now offer! Now that you have come for business purposes, make sure to come back when you have some leisure time!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We always stay at Hyatt hotels, this is the first time we stayed at this hotel, we loved the location great restaurants around, great shopping ! the attention at the hotel was superb, the rooms very comfortable. For sure we will choose once again

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 1 week ago
We thank you for your feedback on the Hyatt Chicago Magnificent Mile when you were here last fall. The title of your review "Small and Great" sounds wonderful. We feel our 419 guestroom
hotel truly is great and that our recent renovation now has everyone feeling the same way. Families like yours love the spacious rooms as well as the indoor pool, fitness center and fabulous Level Two Restaurant and Bar. Our designers planned our hotel for comfort as well as add the most state-of-the-art technology as possible. Please come back and see us in the spring as we have a lot to offer!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, D.C.
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Hyatt Diamond and reaching my 100th unique Hyatt Hotel, I place this hotel in the top 10 favorites. This hotel is a great choice for both leisure (shopping on Michigan Ave. nearby) or attending meeting/conferences (taxi or Uber ride). Now the particulars:

Front Entrance Lobby: I was greeted by a combination of valet and bellstaff members welcoming me to the hotel. There is a Starbucks immediately to the right when you enter which is nice if you want to grab a quick coffee on the way in or out.

Front Desk Lobby: this is an open concept with the bar, restaurant and front desk area. The design is what captures your immediate attention when you step off the elevator. The front desk representatives are very professional, friendly and efficient.

Restaurant and Bar: While I have not experienced a dinner here, I enjoy going here for breakfast. The layout is great...I typically go for the buffet which includes made to order pancakes and eggs. The staff is by far the best part of the restaurant. Friendly and very attentive are the best words I would use to describe.

Rooms: The rooms are spacious -- nice contemporary design. Hyatt has clearly invested to the latest standards. The room is commonly equipped with the Grand Bed and a large Samsung LED TV. The executive suite as mentioned in other reviews has a 60 or 65 inch Samsung -- in addition to the bedroom equipped TV. Oh, try to ask for an executive suite that ends in XX30 which does not face the noisier side of the hotel. Plus they are bigger than the other executive suites. (My preference) The bathrooms are spacious with amenities.

Fitness Center: 24 Hours is a nice plus. It's also nicely equipped treadmills, recumbent bikes, and elliptical machines all with TV monitors. There is a set of life fitness machines and full set of dumbbells.

Nearby Food Options: The Capital Grille is just around the corner from the hotel front entrance. I have eaten there but mention it as a the hotel is conveniently located.

Although I don't frequent downtown Chicago that often, this is one of my top choices. I'll continue to come here for my future downtown hotel needs.

Room Tip: Executive Suites ending with XX30 are great.
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  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 1 week ago
All I can say is WOW! Your wonderful comments about your recent stay at the Hyatt Chicago Magnificent Mile says it all! The review makes all of our hard work worthwhile. We are happy that you have been a loyal Hyatt customer and that we are in your top 10 favorites. This is praise indeed. We have been a Hyatt for about two and a half years now and completed a major renovation in June of 2013 so we are now equipped to offer the best of everything with top of the line technology too. Our location just steps from Michigan Avenue and the Magnificent Mile is just the icing on the cake! Please think of us as your "home away from home" when coming to downtown Chicago.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just came back from a two day stay at this Hotel and they treated me like a king. From the moment i arrived on Sunday afternoon, i was greeted downstairs by the bellmen who cheerfully directed me to the second floor check in. The nice young man saw that i was a gold member and that it was my first stay at this property and gave me such a great room. Later that evening the bartender on the second floor offered excellent advise to me and the next day a great hot breakfast was brought to my room very quickly and was very good. From arrival to departure this property was all smiles and very helpful. I will make sure to make this my downtown favorite for the playoffs... Thanks to the very nice manager that i shared this with on the way out she was also a joy to deal with... great stay...

Room Tip: if you dont have to drive a car, dont, parking was 53 dollars a night if i read the sign right... ca...
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  • Stayed February 2015
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, 1 week ago
Your review on TripAdvisor of your 5 star stay at the Hyatt Chicago Magnificent Mile made my day! We like to think that no matter what the reason is for staying here that our guests will have the time of their life! We love the Chicago Blackhawks as well as all of our sports teams and we are happy you were here to cheer on your favorite team! Our hotel is being touted as a "hidden gem" amongst the hotels in downtown Chicago and it sounds like you agree. Please make us your destination hotel each time you are in Chicago and especially if we get to the playoffs!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Chicago
#15 Family Hotel in Chicago
#17 Luxury Hotel in Chicago
#18 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Chicago Magnificent Mile Hotel you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, Navy Pier and Lake Michigan. Our luxurious hotel is symbol of hospitality on The Magnificent Mile. From the moment you step inside, you will agree that our hotel is as stunning as it is convenient. The hotel's 419 guest rooms, meeting and banquet space, restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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