Great location. One block off from Michigan Avenue, aka. Magnificent Mile. Walking distance to Navy Pier, Taste of Chicago (summer only), and excellent shopping. Service at the hotel is very good. Staff is very eager to please. Concierge got us great last minute tickets to a Second City show. There's also a Starbucks in the lobby, for those people who can't do without their caffeine fix. Room was a good size, clean and comfortable, although bathroom could do with some updating. Dislike shower in tub with shower curtains. Much prefer glassed-in shower stall, although that's a personal preference. Did not eat any meals at the hotel, so can't comment on any of the restaurants.