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“Best Hotel Experience Ever!” 5 of 5 stars
Review of Hyatt Chicago Magnificent Mile

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Hyatt Chicago Magnificent Mile
4.0 of 5 Hotel   |   633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)   |  
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Ranked #19 of 174 Hotels in Chicago
Wayne, Michigan
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Best Hotel Experience Ever!”
5 of 5 stars Reviewed April 15, 2014

Everyone who works on this property is amazing! They greet you with a smile, are polite, and are there for your every need! The room was immaculate! Beautiful, clean and comfortable! Loved the lighting in the room, clean carpet, clean comfortable linens! The bathroom was a sliding pocket door and beautiful sink and tile. They even give you toothpaste! Top notch! The location was perfect! We walked to Navy Pier (about 20 min) and the Magnificent Mile is only 1 block away. Be aware that you are next to a hospital and you will here ambulances periodically, but it didn't really bother us. Parking is $61 a night. High but expected in Chicago.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, May 5, 2014
We are thrilled that you had such a wonderful experience at the Hyatt Chicago Magnificent Mile that you took the time to write a review on TripAdvisor! The feedback we have received from our guests and meeting planners has been overwhelmingly positive after our major overhaul of the property. Everyone loves the renovations, the contemporary desk and state-of-the-art amenities, but we fell that our team of associates is our biggest asset and the core of our success. Come back soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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729 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

We have just returned from a 9 day stay at the Hyatt Magnificent Mile. The hotel and it's staff were excellent. the staff from the moment of arrival were so friendly and helpful. The room was excellent, spacious and clean. Although there was city noise during the day, but this all quietened down at night. Overall an excellent hotel in an excellent location.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, May 1, 2014
Being Magnificent at the Hyatt Chicago Magnificent Mile is something we strive for! Thank you for your kind review on TripAdvisor as it is much appreciated! As you could see during your 9 night stay with us, we have recently completed a major renovation and everything is new from top to bottom with the latest state of the art technology. We feel that we are now as stunning as we are convenient with our fabulous location. Come back soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa, United States
1 review
5 of 5 stars Reviewed April 14, 2014

Wonderful hotel one block off Michigan Ave., totally remodeled in the last 12 months (4/10/14), staff is excellent, food for conferences/meetings is excellent, and just a wonderful venue in downtown Chicago.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, May 2, 2014
Your warm comments about the Hyatt Chicago Magnificent Mile were a delight to read. We thank you for your acknowledgement of our staff and glad that your conference was such a success. We are lucky to be located just a half mile off of Michigan Avenue in downtown Chicago. Please make us your "go-to hotel" when you are in Chicago!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 12, 2014

This is the second time I have stayed here. Both times I stayed here due to a business trip. I stayed once before the renovation and now my most recent visit is after the renovation. It is a very nice hotel with a great location. The staff are very nice and helpful. The meeting rooms are good and the food that the hotel provided for conference participants was very good. I ate at the hotel restaurant for one dinner and the selection was extensive and my choice was delicious. The room was always clean and the beds are comfortable. I will stay here again when I return in two years.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, May 1, 2014
We are so glad to read that your business trip was a success and that you enjoyed your stay at the Hyatt Chicago Magnificent Mile. Meeting planners agree that our hotel is a dynamic and inviting space for conferences, events or meetings in downtown Chicago. We feature 20,000 square feet of flexible meeting space - from a state-of-the art boardroom to expansive ballrooms and salons - with refreshing natural sunlight and views of Chicago. Our meeting venues are backed up by state-of-the-art technology and audio-visual support. Our intimate salons and two grand ballrooms are ideal venues for a large gathering or private cocktail event. We hope to host you again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 12, 2014

My husband and I decided to stay in Chicago when we planned a theatre and dinner night rather than drive the 50 miles home. Our stay at the Hyatt put the frosting on a lovely date night. The hotels location made it the perfect choice for our evening. We had not expected the spacious, very comfortable, modern room with a view! Thank you Hyatt Mag Mile...we will be back!!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, April 30, 2014
Your 5 star review of the Hyatt Chicago Magnificent Mile on TripAdvisor made my day! It sounds like you got an unexpected surprise when you saw your guest room and we are so happy that you loved it! We recently completed a $25 million dollar renovation and all of our guestrooms are comfortable as well as being technically up to date. You made the right choice by just staying downtown instead of driving the 50 miles back home. It makes for a much more relaxing evening! Hope to see you again and please think of us as your "home away from home."

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

The rooms to the back of the building are really noisy due to some air condition fans on the roof of neighboring building.. Unbearable can't sleep! Also, some noise from the sealing..they brought some earbuds but didn't offer to change the room. I didn't ask as I already open the suitcases and children were ready for bed.
Really annoying.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, April 15, 2014
Thank you for giving this feedback. My deepest apology that your sleep was disturbed by noise. If you would be willing to return, we would be happy to accommodate you with a more secluded room and I would welcome the change to personally reserve a room for your return trip to our hotel. Please contact me directly at execoffice.magmile@hyatt.com when you are ready to make your next reservation.

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
5 of 5 stars Reviewed April 9, 2014

I would highly recomment the Hyatt Chicago on the Magnificent Mile. I recently went for a business trip and spent four nights at this hotel. The hotel was beautiful, the staff were all extremely friendly and provided excellent customer service. The location was ideal for walking or driving around the city. I highly recommend!!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago Hyatt M, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, April 21, 2014
I was so pleased to read that you shared your recommendation of the Hyatt Chicago Magnificent Mile on TripAdvisor as regards your recent business trip. As you found out, our location is great with so many attractrions, restaurants, bars, museums, etc. within walking distance. We appreciate your mention of our extremely friendly staff! We spend a lot of time training our employees on good, old-fashioned hospitality and it sounds like you were able to experience this for yourself when you spent four nights here recently. Our staff becomes like extended family. Come back soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Chicago
#16 Luxury Hotel in Chicago
#17 Family Hotel in Chicago
#20 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Chicago Magnificent Mile Hotel you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, Navy Pier and Lake Michigan. Our luxurious hotel is symbol of hospitality on The Magnificent Mile. From the moment you step inside, you will agree that our hotel is as stunning as it is convenient. The hotel's 419 guest rooms, meeting and banquet space, restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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