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“Amazing place to stay!” 5 of 5 stars
Review of Hyatt Chicago Magnificent Mile

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Hyatt Chicago Magnificent Mile
4.0 of 5 Hotel   |   633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago) (Streeterville)   |  
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Room For Hope
Ranked #23 of 177 Hotels in Chicago
Certificate of Excellence 2014
Toronto, Canada
1 review
“Amazing place to stay!”
5 of 5 stars Reviewed November 14, 2013

From the time I booked the hotel to the time I left I was absolutely amazed at the how much effort and care the staff at the Hyatt put in to making sure we had a good stay. They upgraded us to a suite for our anniversary and anytime we had any requests, they were at our door within 5 minutes! The hotel was clean and nice. The location could not be beat as it was an easy walk to the lake and a block from the shopping. I would most definitely stay there anytime we want to go to Chicago.

Room Tip: Ask if you can get a room on the other side of the hospital. Sometimes the ambulances could get a bi...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 18, 2013
We love the word AMAZING when talking about our hotel! The Hyatt Chicago Magnificent Mile appreciates your feedback on TripAdvisor about your recent visit. Even though we have a brand new product, it is our fabulous staff that is really our best asset. Great hospitality and good customer service is what we at Hyatt are all about and we are glad you were able to experience this for yourself when you were here. Please spread the word to all of your friends, family and business associates!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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890 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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Milwaukee, Wisconsin
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 14, 2013

We recently stayed in this Hyatt overnight for our two-day getaway to Chicago with my friend. We booked one room with two queen beds.

I was a little worried booking, as there weren't a lot of reviews about this particular hotel - compared to the other hotels in the area. But I decided to go ahead and book it, keeping in mind all other Hyatts I ever stayed in. And it was good decision!

The hotel was very nice, well designed and clean. The room was very clean and well equipped, there was even a mini-refrigerator in the room, which I always am happy about, but which is hard to get unless you are staying in "suite-type" hotel. We got AAA-rate with breakfast included, which was a good deal really, as the buffet-breakfast was great, with good selection of hot items, pastry and fruit available.

The hotel lobby and the breakfast place are on the second floor, but also there is a Starbucks on the first floor, which is nice: we used hotels valet parking, and were sitting in Starbucks nicely while waiting for our car.

The valet parking is pricy, but it's normal price for downtown Chicago. I chose valet parking, because parking in downtown Chicago is a bit confusing for a person who doesn't park there every day. Last time we parked without valet there, we could not find our car for a while in the huge parking structure. So I decided to pay a little more - to save my nerves.

Also we got pleasantly surprised: my friend flew to Chicago by airplane, and she forgot to bring her hairbrush and hairspray with her. Guess what - we got them from Hyatt for free. There is a list of items, like hairbrush, toothbrush and stuff like that you can get, if you forgot your own. My friend was very-very happy, that she didn't need to buy hairbrush, as she already had one at home :)

Overall - I was not disappointed, we got real Hyatt quality, enjoyed staying there, and we'll definitely be back once we need an accommodation for two in downtown Chicago.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 18, 2013
The Hyatt Chicago Magnificent Mile thanks you for your 5 star review on TripAdvisor. We do not have as many reviews as other Chicago hotels as we are new to the Hyatt family having just completed a $25 million dollar renovation in June 2013. We are happy you chose us to stay with for your recent getaway. Our guests love the renovations, the contemporary design and state-of-the-art amenities. Hyatt Gold Passport members such as yourself as excited to have another wonderful option when coming to Chicago. The valet parking that we offer is great for those unfamiliar with the city as you mentioned and there is no extra change for in and out privileges while you are staying with us. It is a comfort to our visitors to know they can just pull up in front of the hotel and not have to worry about where to park. Come back and see us again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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Louisville, Kentucky
1 review
5 of 5 stars Reviewed November 14, 2013

Great location...have stayed here 3 times when I'm in Chicago...very hospitable...loved Eric at the front desk, his outstanding personality and kindness made are girls weekend even better..The service has always been amazing and the rooms are very clean. Parking overnight is $59.00 a night for valet service. Seems a little high but all parking in Chicago is HIGH...

Room Tip: Have stayed at this hotel 3 times and would definitely recommend staying here...
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  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 18, 2013
It sounds like your girls weekend was a huge success! Thank you for your feedback and kind words. The Hyatt Chicago Magnificent Mile is located just steps from Michigan Avenue and the Magnificent Mile with all of its fabulous shopping which makes a sought-after hotel when travelers are coming to Chicago. We are just a short walk to Navy Pier, Water Tower and the shores of Lake Michigan. The hotel is surrounded by charming neighborhood restaurants, bars and shops that are the area's vitality. Your acknowledgment of one of our staff will be recognized at the next employee meeting. We look forward to hosting you and your girlfriends again soon!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2013

I had previously stayed at this hotel when it was a Wyndham property many years ago and recently learned that it underwent a major renovation after changing ownership. It has been some time since I've stayed at a Hyatt property but came away impressed on several levels after my recent stay. The location is ideal for anyone interested in shopping on Michigan Avenue...close enough to stop back at times to drop off packages or just take a break from walking. I was a bit wary of the sirens being next to the Northwestern Memorial Hospital but it did not disturb my sleep. The ambulances were much more active during the day and perhaps I simply lucked out for the evenings that I was a guest. I did notice that the hotel provides ear plugs in the nightstands if it becomes onerous.
I pay close attention to hotel cleanliness and the Hyatt did not disappoint. The only complaint in this category could be a slower than normal shower drain but it wasn't bad enough to request a room change.
The breakfast and bar area is very comfortable and was pleased with morning buffet. In general, it can be overly crowded for the breakfast buffets and despite a seemingly full hotel, it was a very relaxed and nice atmosphere with good service. Breakfast can be made to order or simply a buffet with a wide variety of food.
Finally, the staff from top to bottom were all attentive and friendly. On seemingly every walk through the lobby, I was warmly greeted by at least one but often multiple staff members. Special kudos to Bill, Evan and Becky who provided terrific customer service with a glitch that we experienced at checkout.
Will certainly put this property on my short list of hotels for future stays.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 15, 2013
Your review title says it well: Impressive, clean and welcoming! What more can we say? Your 5 star review of the Hyatt Chicago Magnificent Mile is very much appreciated. We thank you sincerely for commending Bill, Evan and Becky as your recognition will be very well received. Our hotel was recently reviewed as a great place for a "weekend getaway, business trip, or perhaps a special event" and we wholeheartedly agree! We are glad that your trip to Chicago was one where you could check out some of the things that make our city so great. We love being on your short list of hotels for future stays in Chicago!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, tx
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2013

Love the new look - this is an old Wyndham property though you would never know it. The hotel now has a contemporary and classy feel to it. Just a block of Michigan Avenue makes it a great location. Every staff person was friendly and accomodating from the bellman to the banquet folks. Rooms were very nice and clean. Banquet food was fabulous. Minor complaint - the TV doesn't swivel making it difficult to watch TV from the built-in desk to the side of the TV. I would definitely, and will, stay again.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 15, 2013
We are happy that you like our new Hyatt Chicago Magnificent Mile as much as we do! We have done a complete overhaul of our property which was completed in June 2013. Our regular visitors feel that we are a "hidden gem" in Chicago as the hotel is as comfortable as it is trendy and contemporary. Frequent Hyatt guests are excited about having another Hyatt option in downtown Chicago. Our staff know that it is old-fashioned great customer service that brings our guests back again and again and your acknowledgement of that is exactly the goal we strive for.
We are proud to be part of the Hyatt "family".

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2013

After trying out their sister Hyatt Hotel (in Chicago), I decided to also try the Hyatt Magnificent Mile.
I was greeted in a friendly, yet professional manner and was offered the upgrade I had requested, which made my 4-day stay absolutely worth it. The Hotel is the perfect size to make it cozy and comfortable. I will be making it my hotel of choice when in Chicago.

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 15, 2013
The Hyatt Chicago Magnificent Mile thanks you for your kind words on TripAdvisor about our excellent property and great location. It sounds like you are a loyal Hyatt customer and I hope that you are enrolled in our Gold Passport Program. Members can enjoy exclusive benefits like complimentary in-room Internet access and upgrades to suites depending upon which level they achieve. You can earn points towards free nights with every stay and there is no cost to sign up. We are so glad you stayed with us during your recent trip to Chicago!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida, USA
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 12, 2013

The location is great, not too far off Michigan Avenue. Hotel has undergone a significant renovation recently. Staff was friendly and accommodating. Breakfast buffet was very good and service was good.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MJ B, Guest Relations Manager at Hyatt Chicago Magnificent Mile, responded to this review, November 13, 2013
The Hyatt Chicago Magnificent Mile thanks you for your comments about our good location in downtown Chicago. We feel that we are now as stunning as we are convenient due to our recent renovation. Our location just one block from the Magnificent Mile and short walk to Navy Pier, the shores of Lake Michigan and the center of Chicago's business district is just what our guests want. The hotel is surrounded by charming neighborhood restaurants, bars and shops that are the hallmarks of the area's vitality. We look forward to hosting you again!

Warmest regards,
The Hyatt Chicago Magnificent Mile
M.J. Butler
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Chicago Magnificent Mile

Address: 633 North Saint Clair Street, Chicago, IL 60611 (Formerly Wyndham Chicago)
Phone Number:
Location: United States > Illinois > Chicago > Streeterville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Chicago
#15 Family Hotel in Chicago
#19 Luxury Hotel in Chicago
#20 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Chicago Magnificent Mile 4*
Number of rooms: 419
Official Description (provided by the hotel):
At the Hyatt Chicago Magnificent Mile Hotel you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, Navy Pier and Lake Michigan. Our luxurious hotel is symbol of hospitality on The Magnificent Mile. From the moment you step inside, you will agree that our hotel is as stunning as it is convenient. The hotel's 419 guest rooms, meeting and banquet space, restaurant & lounge, lobby, indoor pool and fitness center have all received a recent dramatic renovation in customer convenience, design and furnishings. State of the art technology has been incorporated throughout the hotel. Our two magnificent ballrooms will dazzle you and are perfect for social events as well as business functions. ... more   less 
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Also Known As:
Wyndham Chicago Hotel Chicago
Chicago Wyndham

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