Friendly staff w/great location. Next door to the Hancock Bldg. Two blocks from Ditka's Steakhouse (new favorite over Smith & Wollensky's). Rec'd Plat. upgrade to Jr. Suite on top floor (Rm 2736). One large room w/couch, dining table, and king bed. View of Hancock & Ferris Wheel on Navy Pier. Normal rooms slightly small w/two beds but comfortable. I plan to stay here the next game. Fight On!

There were a few things I thought were odd about this hotel. After the lady at the front desk renewed my Starwood membership she informed me that I would get an upgrade because the room I reserved was by the elevator. (I guess my 169.00 AAA rate was only good for being by the elevator) When I get upstairs the room she gave me ( on the 5th floor) was directly across from the elevator and about 5 feet from the banquet rooms. Maybe the upgrade was having a view of the Hancock building?

I also thought it was odd there wasn't a shower cap in the bathroom, but maybe some hotels don't provide them anymore. There was also a strange looking white box in the upper corner of my room. I couldn't figure out what the purpose of it was and I think it made me feel a little paranoid. The room was showing some wear, although the tv was nice.

With that said, the hotel is in an excellent location across from the Hancock Building and lots of shopping. I don't, however, think I will stay here again.

This hotel is a joke! For $380 a night we got a musty-smelling room that was the size of a broom closet, one bar of soap for both the sink and the shower, and cheesy plastic cups. I have was stunned at the poor accomodations and low-budget amenities.

This hotel is wonderfully located if you need to be north of the river, and the hotel is wonderful. Fast checkin, nice rooms. Would stay again.