My husband and I stayed at The Tremont April 18-22. The location is fantastic, and the price fair. The rooms are nice and not too small. The bed was super comfortable. There were some loose tiles in the bathroom, and the bathroom timer light didn't always come on when I turned the dial. I never achieved what I would call a hot, steamy shower, but it wasn't cold, either. The ceiling fan above the bed had a hole next to it, making it appear not secure. The light bulb in the ceiling fan quit working on the second day. I didn't report any of these problems, as they were not major. The staff was wonderful, and I know they would have addressed the issues had I said something. If I have one chief complaint, it was at check-in. I had reserved a room with a king size bed in the annex next door because it came with a kitchen. This room was no longer available when we arrived, so they upgraded us to a room on the 11th floor. It was a nice room, but it didn't have a kitchen. They did give us a tiny fridge and microwave. The wi-fi worked fine, except I was charged for it when I was told it was free to Starwood members. They took it off my bill as soon as I pointed out the error. I would stay there again, mainly because the staff was awesome and the location was great. I could tell the onsite staff really wanted to make things right, but some things are probably out of their control.
- Official Description (provided by the hotel):
- The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife. ... more less
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- Also Known As:
- The Tremont Chicago
- Tremont Hotel Chicago
- Tremont Chicago