Starting with the warm welcome from Perry at the front door, the service here is top-notch, the only exception being a bit of surliness from the concierge. Upon discovering my daughter was sick, the housekeeper insisted on going downstairs to fetch her a ginger ale. The front desk staff was extremely helpful as was the bell staff. We loved the old charm of the building combined with ultra-comfortable rooms with luxurious details and all the modern conveniences.
- Official Description (provided by the hotel):
- Discover the many comforting rewards of a small European style hotel in the heart of Chicago's Gold Coast. Steps away from Michigan Avenue. As staff well versed in the art of fine European hospitality, people who remember your name and tend swiftly to your special, as well as, everyday needs. A host of gracious amenities including nightly turn-down service, morning newspapers, complimentary high-speed wireless Internet access, and complimentary access to a world class health center. ... more less
- Reservation Options:
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