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“Nice hotel in a great location” 4 of 5 stars
Review of Millennium Knickerbocker Hotel Chicago

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Millennium Knickerbocker Hotel Chicago
4.0 of 5 Hotel   |   163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611 (Near North Side)   |  
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Ranked #70 of 174 Hotels in Chicago
Louisville, ky
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice hotel in a great location”
4 of 5 stars Reviewed yesterday NEW

This was a nice and historic hotel in a great location. Our room was comfortable and attractive. Staff is friendly and helpful. Location is perfect, close to Michigan
Avenue. Only negative was the shower. Any shower that has instructions on the wall is too complicated for me! I highly recommend this hotel. Great location and price.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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Ann Arbor, Michigan
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is clean and neat, with amazing staff! Our doorman "HollyWood" was fantastic! He always greeted us with a warm smile, made sure we were attended to, and gave the best advice in terms of restaurant locations. Everyone was honestly sweet and I would definitely recommend booking with this hotel.

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Well back in Chicago after 14 years, the hotel was booked for me by work , arriving in bitter weather conditions in the evening , warm welcome at the door by the staff. The hotel is very old school , the carpets in the halls were not clean and the rooms were nothing to write home about. A lively lobby bar with a great selection of food and drink. The location is just a short walk of Michigan ave home to all the shops . Not sure if I would return here though , no room service and some staff very laid back attitude

Room Tip: The room was quiet generally
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  • Stayed February 2015, traveled on business
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel with friendly staff and modern rooms. Great value for money, clean and comfortable rooms and a great big shower! The only small downside is the location; it's one or two blocks up from where the "magnificent mile" really begins but that is a very very small issue in an amazing hotel.

  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was updated, clean and the staff was very friendly. The drinks at the bar were excellent. We had vouchers for breakfast and it was surprisingly hot, fresh and loaded with delicious gourmet food. The staff was helpful with site-seeing information and the recommendations really helped. We had a great time. We went to see a Detroit Tiger baseball game and we told the taxi US Cellular and the guy took us to another stadium with a kiddie boy band. We missed three innings but that was not the hotel fault.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location, within walking distance from the Magnificent Mile. This really is a truly wonderful hotel, all of the staff were really friendly and helpful. It has a lovely lobby bar with live music, with an extensive martini menu. Wonderful old world charm with a friendly atmosphere. We would recommend this hotel to anyone visiting Chicago!

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Our party got stuck in an elevator between the 10th & 11th floors. The staff was very attentive to getting us out (although they didn't have a ladder and had to pull some of us out) and told us they would cover our room charges and valet parking. Since we had booked and paid through a third party, the hotel was unable to refund our room charge. We were then told to go ahead and have food and drinks on them and to just charge it to our room. We did and ended up receiving only a hundred dollar credit when the room cost had been over three hundred. The ironic thing was that the staff was so nice we believed them. We talked to other staff and guests that told us the elevator wasn't working properly earlier in the day and the hotel choose not to shut it down. One staff person told us he was used as a guinea pig and had to ride the elevator several times to see if it was working correctly. We certainly would have taken down names and would have easily had grounds for a lawsuit to recover our damages (bruising to the ladies that were pulled out, replacement of torn clothing and overall inconvenience). A word to the wise, don't believe the staff at the Knickerbocker.
The rooms were nice.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Millennium Knickerbocker Hotel Chicago

Address: 163 East Walton Place, at N. Michigan Avenue, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Suites Wheelchair access
Hotel Style:
#6 Best Value Hotel in Chicago
#35 Luxury Hotel in Chicago
#46 Romantic Hotel in Chicago
#73 Family Hotel in Chicago
#77 Business Hotel in Chicago
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Millennium Knickerbocker Hotel Chicago 4*
Number of rooms: 306
Official Description (provided by the hotel):
A four-diamond landmark on North Michigan Avenue, the famous Magnificent Mile, this hotel welcomes you to the best location in the city for shopping, dining and business. European style and gracious service are the trademark of this elegant hotel and the 86 Millennium hotels around the world. One block from Water Tower Place, across the street from Bloomingdale's and within walking distance of most major attractions, this hotel offers personalized service and attention not found in the larger hotels. The hotel features the Martini Bar offering several kinds of martinis. Nix restaurant offers a bistro setting and features continental cuisine for breakfast & lunch. A complimentary fitness center and lakefront jogging path are designed to keep you fit while traveling. Enjoy Classic Chicago style only steps away from all the city has to offer. ... more   less 
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Also Known As:
Millennium Knickerbocker Chicago
Chicago Millennium Knickerbocker Hotel
Knickerbocker Hotel Chicago

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