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The Drake: Traveler Reviews

4.0 of 5
140 E. Walton Place, Magnificent Mile, Chicago, IL 60611
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The Drake
Ranked #46 of 164 hotels in Chicago
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1,011 reviews from our community

Traveler rating
    455
    325
    110
    76
    45
See reviews for
Families
128
 
Couples
332
 
Solo
64
 
Business
287
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, Illinois
2 reviews
“Amazing in every way!”
5 of 5 stars Reviewed December 4, 2012

I wanted to make my husband's 60th birthday special, and after much research, chose a stay at the Drake hotel as our celebration headquarters. From the time we first made our reservation, to the moment we checked out, we were treated as cherished guests. The hotel is gorgeous and immaculate! Used to the generic, cookie cutter big chains, what a wonderful treat it was to explore the hotel and learn of its history. The pride in their work and their place of employment is evident in every staff member we encountered. The hotel's location is perfect for exploring the city, and its proximity to the beauty of the lake (our room had an amazing view!) is awe-inspiring for Chicago natives and tourists alike. For us, there where will be no other place we'll stay when we treat ourselves to another getaway in our beautiful city. Special thanks to Melissa Neigebauer and Hotel Manager, Stevan Gruvberger for your help in making our stay, and my husband's birthday, extra amazing :>

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Top Contributor
68 reviews 68 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
“Mission Impossible”
5 of 5 stars Reviewed December 3, 2012

I was walking in the neighborhood looking for a quiet bar, and saw the Drake Hotel. Couldn't figure out why I was attracted to it, but asked the bellman at the hotel if there was a quiet bar on the premises. He pointed downstairs. Small bar and club -- comfortable -- with knowledgeable bar staff. Expensive, but well made, drinks. Good starting point for all-night Chicago adventure. Took a day to figure the Drake connection: It played a role in the movie Mission Impossible -- the hotel name was stamped into the bible in the room, and later played a role in the movie.

Room Tip: Just drinks and conversation. Good time.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, Manager at The Drake, responded to this review
December 4, 2012
Dear Cooncat123,

Thank you for taking the time to complete a TripAdvisor review following your recent visit at The Drake Hotel. It was a pleasure hearing your visit was enjoyable and the history surrounding The Drake brought you excitement

We very much appreciate your feedback and look forward to welcoming you back soon. Thank you for choosing The Drake Hotel.

Sincerely,


Stefan Gruvberger
Hotel Manager
The Drake Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Segrate, Italy
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Elegant nicely Located but poor rooms”
3 of 5 stars Reviewed December 1, 2012 via mobile

Elegant historical hotel, magnificent lobby and nice restaurants. Excellent location at the very beginning of the Michigan Av., conveniently Located for shopping.
But rooms are really poor, they deserve an hard renovation, no drawers in the room to store shirts!
Staff is professional and kind.

Stayed November 2012, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RussellMenkes, Manager at The Drake, responded to this review
December 4, 2012
Thank you for taking the time to write a review following your recent stay at The Drake. We sincerely apologize for any inconvenience you were caused and regret that we did not provide you with our normal very high standards of service. I apologize that there was not a dresser in your guest room to store shirts. I would also like to apologize for the lack of quality in your guest room. We appreciate your advising us of your experience in order that we may correct any lapses in our service. We do hope you will give us another opportunity to show you our very high level of service, and if you will contact me directly the next time you plan a trip to Chicago, I will make certain you have a most enjoyable stay.
Best reguards,
Stefan Gruvberger
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Love The Drake!!!”
5 of 5 stars Reviewed December 1, 2012

We've gone to The Drake for several years, mainly for our anniversary. When we're in Chicago, The Drake is an icon, and the location is superior. Such class and elegance. Our last stay in Nov. was to have our daughter's bridal shower, and it was so beautiful. The event manager was so helpful, the room was beautiful and it was wonderful.
When I arrived, in true Drake fashion, my room was not ready, so they upgraded me to a lakefront view room - which was amazing! I didn't want to leave the room!!! It was spaceous, clean and wonderful. The staff was accomodating and very professional and our stay, as always, was great! Can't wait to go back!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta, Canada
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
36 helpful votes 36 helpful votes
“Great location”
4 of 5 stars Reviewed November 26, 2012

I stayed at the Drake for 2 nights in the middle of Nov.
The good...
Location excellent. Can walk everywhere. I stayed at the Trump a month ago, also good location, but I prefer the location of the Drake. Bloomingdales is across the street.
I also loved the old charm of this hotel. You don't get there just anywhere. Service good. No problems.
The not so good...
My room could have been a lot cleaner. The bathtub had a couple of hairs on it... not the variety that you care to see. It generally could have been a lot cleaner. All of the pillows had feathers. I am allergic, and its kind of a pain to call late at night when you realize all the pillows are feathered...I did without the first night.
Generally, I liked it and would go back. I was there for business, and thought those facilities were good also.

Room Tip: I actually liked my room with 2 twin beds... they are oversized, and the room was a lot bigger than...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by orchickie for Chicago
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Drake

Also Known As:
The Drake Hotel
The Drake Hotel Chicago
Hilton Hotels Chicago
Chicago Drake Hotel
Drake Hotel Chicago
Drake Hotel
Address: 140 E. Walton Place, Magnificent Mile, Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotels in Chicago
#28 Luxury Hotels in Chicago
#32 Family Hotels in Chicago
#47 Business Hotels in Chicago
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
On-site dining options at the Drake Hotel include a renowned seafood restaurant, a tea room & lounge, intimate piano lounge, and room service. A fully equipped fitness/wellness center, business center and meeting rooms are available (surcharge). The stunning Gold Coast Room can accommodate 600 guests. Palm Court - Located in the hotel’s upper lobby, this Chicago tradition hosts cocktails, coffee, and traditional English Afternoon tea 365 days a year. The ambiance of this afternoon affair is greatly enhanced by the live harp music by our musicians dressed in classical evening gown attire. ... more   less 
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The Drake
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