Don't be fooled by the picture of the view from the terrace, unless you are attending an event on the terrace, you will never see it. Since the view from our room was of an L stop, we attempted to find the terrace to enjoy the view for just a minute. We were rudely told we were not allowed, the words were very close, if not actually, "You can't go there". The girl must have realized how that sounded and added that it is only open to private events.
Everything else at the hotel was excellent. Our room was very spacious, on the concierge level, but as mentioned, we looked down on the L. Noise was not a problem.
We did not eat in the restaurant, but we did have room service and the food was very good.
The hotel is conveniently located, but not knowing my way around downtown Chicago, I found it to be a little challenging to get to and from in our rental car. My guess is that it is easier to get to when the surrounding streets are not under construction.
I rated the service average due to the terrace comment, everyone else would be very good.
The room was great, except for the view.
Even with street construction, great location.
- Official Description (provided by the hotel):
- Encounter the sophisticated ambiance of a premier Chicago hotel near the theatre districts and famed museums at the Renaissance Chicago Downtown Hotel, an intriguing urban sanctuary in the heart of downtown. Situated on the north edge of the Loop, this luxury hotel is steps away from upscale shopping, fine dining and famed Millennium Park. Revitalize body and mind in luxury hotel rooms boasting unique amenities with marble accents and stunning skyline views of the city's architecture. Unwind in style at the Rejuvenation Center, a refreshing indoor pool and indulgent spa treatments. Experience Staytion Market & Bar, a unique and energetic place to connect and socialize in a comfortable and compelling environment while discovering some of the best street food with a local twist, crafted cocktails, illy coffees, and house made pastries. Discover something wonderfully new hotel providing guests a refined atmosphere and sense of style at the Renaissance Chicago Downtown Hotel. ... more less
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- Also Known As:
- Renaissance Hotel Chicago
- Chicago Renaissance