I am a loyal Hyatt traveler and always look forward to staying at a "Park" and have never stayed at the Chicago property so when a business presented itself I took it. But it sadly stopped there.
The lobby is somewhat darker in true Park style but the acoustics leave a lot to be desired. Front desk and concierge top of their game in true "Park" standards. But thats where it stops.
My room had a fairly good view, but as a businessman that travels three times a month, I look then move on! The room itself had a large stain in the middle of the floor and if I was not in such a hurry for a meeting would have changed rooms. The bathroom was large and well laid hour, however strangely the "amenities" were in the closet on a tray? Strange, then there was no coffee maker, just as a previous commenter said. That is strange as well. It's a business hotel and no coffee? UGH
Then at 8am there is knock on my door, the maid wanting to clean up my room, not good. Then no paper, So NO coffee, NO paper and the maid knocking on my door at 8am , not good. For the price that is charged one would expect better.
On the flip side, warm, inviting and a Park, just needs a few things. would I go back, Yes.
- Official Description (provided by the hotel):
- Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more less
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- Also Known As:
- Park Hyatt Chicago Hotel Chicago
- Hyatt Chicago
- Chicago Hyatt