We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Now that's a really comfortable bed!” 4 of 5 stars
Review of Park Hyatt Chicago

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Park Hyatt Chicago to your Saves list
Park Hyatt Chicago
5.0 of 5 Hotel   |   800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611 (Near North Side)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Breakfast at the Park
Ranked #9 of 174 Hotels in Chicago
GreenLeadersGold level
San Francisco, California
Top Contributor
61 reviews 61 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
“Now that's a really comfortable bed!”
4 of 5 stars Reviewed December 2, 2012

We booked our room thru AMEX Fine Hotels & Resorts program so we had some perks. This is for a business trip. Wonderful program via AMEX. Lots of amenities: a. Room upgrade (facing the Water Tower & Lake Michigan); b. Noon early check-in upon availability; c. Daily continental breakfast for two at NoMI (beautifully cooked Brioche French Toast with port wine blueberries & candied pecans); d. 4pm guaranteed check-out; e. $100 F&B credit which we blew off at NoMI for our first dinner in Chicago; f. use of the hotel car within 1 mile of the hotel which I reserved to bring me to work all 3 mornings on those really cold Chicago mornings &; g. Complimentary 3rd night with 3 consecutive nights. We loved the location. The bed is probably one of the best beds we've had in a hotel. I love the black-out shades. The WIFI works great. The hotel housekeeping staff is very responsive. (I wish the front desk people could be a little bit more warm.) And the hotel felt really safe. Being in a nice hotel does make a difference especially when you are out of your usual environment to manage an important project. We hope to be back!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

826 reviews from our community

Traveler rating
    624
    152
    31
    12
    7
See reviews for
114
272
58
253
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ashburn, Virginia
2 reviews
5 of 5 stars Reviewed December 1, 2012

Everything in this hotel is perfect. The staff is helpful always with a smile on the face and ready to assist you no matter what. The service is excellent and the amenities outstanding. Big and very clean rooms with comfortable beds that you forget to wake up. I would definitely come back to this hotel.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
55 reviews 55 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 30, 2012

Enjoyed our long weekend here very much. The hotel is feeling not quite where it SHOULD be for the price we paid and could use some attention to detail. The towels were in poor condition and threadbare, but otherwise the rooms felt a little like they needed a refit. Views from the breakfast restaurant are amazing and worth the price of breakfast. Friendly staff and concierge helpful. FANTASTIC indoor lap pool for swimmers.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san Diego
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 26, 2012

This has to be the best Five-Star Hotel in Chicago. The Park Hyatt is just the right size, about 200 rooms which gives the staff the ability to personalize the service. The rooms are the largest in town and very modern. Great views looking out on the Water Tower and Michigan Avenue. Nomi bar and restaurant are first class and the spa, workout room and pool are a delight. Have stayed at the Park Hyatt probably five times over the past eight years and it just keeps getting better.

Room Tip: Get an east facing room for the view
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 22, 2012 via mobile

I enjoy staying at upscale hotels, but this hotel outshines them all. Fantastic service; the staff always have smiles on their faces and drop whatever they are doing to be of assistance. The amenities are also outstanding. The rooms are spotless and the decor is gorgeous! I can't wait to come back!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2012

What a wonderful place. Have just spent three nights at the Chicago Park Hyatt. The location is terrific. The staff is welcoming and so helpful. The rooms are spacious - they have walk through closets, enormous tubs, soft pillows, beautiful views and big windows (we faced the Water tower). The workout facilities are adequate. I would highly recommend a stay at the Park Hyatt Chicago. This is an absolutely lovely place to relax (even if you're in town on business).

Room Tip: Really liked the view of the Water tower.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, NC
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 20, 2012

I have stayed here several times, both with family and alone. I have always been treated with the utmost courtesy. Service is paramount from the housekeeping staff to the engineers who fix little glitches in the room (which are very rare) to the front desk and doormen. Rooms are relaxing; beds are the best I've slept in.

In October we were there with our family for the Chicago Marathon and had no dinner reservation for our group of 6, including 2 small children. The Lounge managed to fit us in and serve us with total professionalism and fun as well. They were life-savers.

I've stayed in many Chicago hotels. There are many that are cheaper but the location, comfort and service make this my top choice for every visit to the Windy City.

Room Tip: The rooms facing the Water Tower make you feel like you are in the center of the best part of the ci...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Park Hyatt Chicago? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Hyatt Chicago

Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Chicago
#6 Business Hotel in Chicago
#6 Spa Hotel in Chicago
#9 Luxury Hotel in Chicago
#14 Romantic Hotel in Chicago
#16 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Chicago 5*
Number of rooms: 202
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hyatt Hotels Corporation, getaroom.com, Hotels.com, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your Park Hyatt Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt

Owners: What's your side of the story?

If you own or manage Park Hyatt Chicago, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.