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All 165 Chicago hotels

Park Hyatt Chicago: Traveler Reviews

5.0 of 5
800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611 (Gold Coast)
Hotel amenities
Park Hyatt Chicago
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Ranked #11 of 165 hotels in Chicago
Most recent review
4 of 5 stars Reviewed November 30, 2012
LelaM London
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484 reviews from our community

Traveler rating
    358
    92
    20
    9
    5
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Families
61
 
Couples
146
 
Solo
45
 
Business
149
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
London
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Great views, needs some care...”
4 of 5 stars Reviewed November 30, 2012

Enjoyed our long weekend here very much. The hotel is feeling not quite where it SHOULD be for the price we paid and could use some attention to detail. The towels were in poor condition and threadbare, but otherwise the rooms felt a little like they needed a refit. Views from the breakfast restaurant are amazing and worth the price of breakfast. Friendly staff and concierge helpful. FANTASTIC indoor lap pool for swimmers.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san Diego
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“A Five Star Experience”
5 of 5 stars Reviewed November 26, 2012

This has to be the best Five-Star Hotel in Chicago. The Park Hyatt is just the right size, about 200 rooms which gives the staff the ability to personalize the service. The rooms are the largest in town and very modern. Great views looking out on the Water Tower and Michigan Avenue. Nomi bar and restaurant are first class and the spa, workout room and pool are a delight. Have stayed at the Park Hyatt probably five times over the past eight years and it just keeps getting better.

Room Tip: Get an east facing room for the view
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Probably THE most amazing hotel I've ever stayed!!!”
5 of 5 stars Reviewed November 22, 2012 via mobile

I enjoy staying at upscale hotels, but this hotel outshines them all. Fantastic service; the staff always have smiles on their faces and drop whatever they are doing to be of assistance. The amenities are also outstanding. The rooms are spotless and the decor is gorgeous! I can't wait to come back!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Absolutely lovely”
5 of 5 stars Reviewed November 20, 2012

What a wonderful place. Have just spent three nights at the Chicago Park Hyatt. The location is terrific. The staff is welcoming and so helpful. The rooms are spacious - they have walk through closets, enormous tubs, soft pillows, beautiful views and big windows (we faced the Water tower). The workout facilities are adequate. I would highly recommend a stay at the Park Hyatt Chicago. This is an absolutely lovely place to relax (even if you're in town on business).

Room Tip: Really liked the view of the Water tower.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, NC
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Top Location, Comfort and Service”
5 of 5 stars Reviewed November 20, 2012

I have stayed here several times, both with family and alone. I have always been treated with the utmost courtesy. Service is paramount from the housekeeping staff to the engineers who fix little glitches in the room (which are very rare) to the front desk and doormen. Rooms are relaxing; beds are the best I've slept in.

In October we were there with our family for the Chicago Marathon and had no dinner reservation for our group of 6, including 2 small children. The Lounge managed to fit us in and serve us with total professionalism and fun as well. They were life-savers.

I've stayed in many Chicago hotels. There are many that are cheaper but the location, comfort and service make this my top choice for every visit to the Windy City.

Room Tip: The rooms facing the Water Tower make you feel like you are in the center of the best part of the ci...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Park Hyatt Chicago

Also Known As:
Park Hyatt Chicago Hotel
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt
Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Region: United States > Illinois > Chicago > Gold Coast
Amenities:
Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Chicago
#10 Business Hotels in Chicago
#11 Luxury Hotels in Chicago
#15 Family Hotels in Chicago
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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