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“A Five Star Experience” 5 of 5 stars
Review of Park Hyatt Chicago

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Park Hyatt Chicago
5.0 of 5 Hotel   |   800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611 (Gold Coast)   |  
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Breakfast at the Park
Ranked #10 of 168 hotels in Chicago
GreenLeadersGold level
san Diego
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“A Five Star Experience”
5 of 5 stars Reviewed November 26, 2012

This has to be the best Five-Star Hotel in Chicago. The Park Hyatt is just the right size, about 200 rooms which gives the staff the ability to personalize the service. The rooms are the largest in town and very modern. Great views looking out on the Water Tower and Michigan Avenue. Nomi bar and restaurant are first class and the spa, workout room and pool are a delight. Have stayed at the Park Hyatt probably five times over the past eight years and it just keeps getting better.

Room Tip: Get an east facing room for the view
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed November 22, 2012 via mobile

I enjoy staying at upscale hotels, but this hotel outshines them all. Fantastic service; the staff always have smiles on their faces and drop whatever they are doing to be of assistance. The amenities are also outstanding. The rooms are spotless and the decor is gorgeous! I can't wait to come back!!!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 20, 2012

What a wonderful place. Have just spent three nights at the Chicago Park Hyatt. The location is terrific. The staff is welcoming and so helpful. The rooms are spacious - they have walk through closets, enormous tubs, soft pillows, beautiful views and big windows (we faced the Water tower). The workout facilities are adequate. I would highly recommend a stay at the Park Hyatt Chicago. This is an absolutely lovely place to relax (even if you're in town on business).

Room Tip: Really liked the view of the Water tower.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, NC
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 20, 2012

I have stayed here several times, both with family and alone. I have always been treated with the utmost courtesy. Service is paramount from the housekeeping staff to the engineers who fix little glitches in the room (which are very rare) to the front desk and doormen. Rooms are relaxing; beds are the best I've slept in.

In October we were there with our family for the Chicago Marathon and had no dinner reservation for our group of 6, including 2 small children. The Lounge managed to fit us in and serve us with total professionalism and fun as well. They were life-savers.

I've stayed in many Chicago hotels. There are many that are cheaper but the location, comfort and service make this my top choice for every visit to the Windy City.

Room Tip: The rooms facing the Water Tower make you feel like you are in the center of the best part of the ci...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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virginia beach
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 20, 2012

It was wonderful! Great location, views, staff, clean. Stay here... Top of the line !!! Restaurant was a little pricey, but the food was good. And so many other options close by it really doesn't matter.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Green Bay, Wisconsin
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2012

Our family of 6, parents 2 adult children and spouses, rented 3 rooms this weekend. Rooms were spacious, with comfortable beds and some of the best bathrooms I've seen. The location was ideal for shopping and views. We had a minor issue with the concierge being a bit unreliable, but other than that everything was great. Definitely our go-to Chicago hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2012

Nice hotel with nice rooms. Room lighting is a little complicated and water conservation in the shower is a little overdone. Helpful and courteous staff and a nice location. Close to restaurants and shopping. A bit of a walk to the business Loop though. Can be a business or leisure place to stay. Works well for both.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Park Hyatt Chicago

Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Chicago
#7 Spa Hotel in Chicago
#7 Business Hotel in Chicago
#9 Luxury Hotel in Chicago
#12 Romantic Hotel in Chicago
#17 Family Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Chicago 5*
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt

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