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“Top Location, Comfort and Service” 5 of 5 stars
Review of Park Hyatt Chicago

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Park Hyatt Chicago
5.0 of 5 Hotel   |   800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611 (Magnificent Mile)   |  
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Ranked #7 of 178 Hotels in Chicago
Certificate of Excellence
GreenLeadersGold level
Wilmington, NC
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Top Location, Comfort and Service”
5 of 5 stars Reviewed November 20, 2012

I have stayed here several times, both with family and alone. I have always been treated with the utmost courtesy. Service is paramount from the housekeeping staff to the engineers who fix little glitches in the room (which are very rare) to the front desk and doormen. Rooms are relaxing; beds are the best I've slept in.

In October we were there with our family for the Chicago Marathon and had no dinner reservation for our group of 6, including 2 small children. The Lounge managed to fit us in and serve us with total professionalism and fun as well. They were life-savers.

I've stayed in many Chicago hotels. There are many that are cheaper but the location, comfort and service make this my top choice for every visit to the Windy City.

Room Tip: The rooms facing the Water Tower make you feel like you are in the center of the best part of the ci...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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984 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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virginia beach
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 20, 2012 via mobile

It was wonderful! Great location, views, staff, clean. Stay here... Top of the line !!! Restaurant was a little pricey, but the food was good. And so many other options close by it really doesn't matter.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Green Bay, Wisconsin
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 18, 2012

Our family of 6, parents 2 adult children and spouses, rented 3 rooms this weekend. Rooms were spacious, with comfortable beds and some of the best bathrooms I've seen. The location was ideal for shopping and views. We had a minor issue with the concierge being a bit unreliable, but other than that everything was great. Definitely our go-to Chicago hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 12, 2012

Nice hotel with nice rooms. Room lighting is a little complicated and water conservation in the shower is a little overdone. Helpful and courteous staff and a nice location. Close to restaurants and shopping. A bit of a walk to the business Loop though. Can be a business or leisure place to stay. Works well for both.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 11, 2012

This is a very nice hotel. i like the lobby area touches of wine hour/ and bottled water/ coffee available at all times. a very chic hotel bar and restaurant. located easily within walking/ short cab of pretty much anything you would want to eat/ drink/ shop. and easy access to/from interstate. not sure if it is this hotel or i have not paid attention but the valet parking is obscene at $50/ day. and courtesy towncar available for short trips to dinner. beautiful modern rooms with all the amenities. and room was spacious for city hotel.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Bloomfield, Michigan
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 6, 2012

We loved it here and the renovation hasn't even begun yet. This was the Wyndham hotel that Hyatt took over. Great location and service. We ate the breakfast and it was really good. It will really be spectacular after the renovation.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 5, 2012

The Park Hyatt is in a great location, big enough for business but small enough to delver well above average service. Great rooms, fabulous views and everyone personal but genuine. Food was excellent (though avoid room service for afternoon tea like the plague!!). $20 plus for way to fancy tea bags. Let them know it was outrageous and immediately taken off bill. Completed post stay survey and mentioned it a again got a personal email back from head of catering saying she would address the problem. I am a Hyatt Gold passport holder and love the chain to bits this just endorses the fact that I will hunt a Hyatt wherever I go!

Room Tip: high and way from elevators
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Chicago

Address: 800 N Michigan Ave, on Water Tower Square, Chicago, IL 60611
Phone Number:
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chicago
#2 Green Hotel in Chicago
#4 Spa Hotel in Chicago
#7 Luxury Hotel in Chicago
#10 Family Hotel in Chicago
#12 Romantic Hotel in Chicago
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Chicago 5*
Number of rooms: 202
Official Description (provided by the hotel):
Flagship luxury hotel, Park Hyatt in Chicago's best location. ... more   less 
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Also Known As:
Park Hyatt Chicago Hotel Chicago
Hyatt Chicago
Chicago Hyatt

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