My husband had a conference at the Public but as we were taking a holiday prior we decided to book the night before and meet some friends who travelled in to see us.
This proved difficult. The reservation lady was abrupt and rude. It ended up with me booking via Expedia because they could give me a better rate than what she was proposing. When we arrived they gave us a broom closet beside a lift. It was a small, noisy and nasty little room. However, the next morning we checked out of that room and checked back in for the conference. It was entirely different.
The new room was far better where it was larger and quieter. We stayed for four nights and enjoyed the experience.
The hotel is well positioned in the city where it is situated in a quiet neighbourhood. We enjoyed exploring the city from this hotel.
The staff were friendly and helpful (expect the lady in reservations).
The only other negatives would be the lack of power points to charge phones, laptops, cameras etc, the small bathrooms, the automatic heater that has you sweating buckets before you go out into the cold; and that you can hear the people in the rooms next door.
- Official Description (provided by the hotel):
- PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more less
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- Also Known As:
- Public Chicago Hotel Chicago
- Ambassador East Hotel Chicago
- Hotel Ambassador East
- Ambassador East Chicago