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Red Roof Inn: Traveler Reviews


Hotel class 2.0 of 5
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162 East Ontario Street, Chicago, IL 60611
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Best fare found from Minneapolis to Chicago: $139

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55% Recommend
2.5 of 5 stars 168 reviews
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Great trip to Chicago

Red Roof Inn

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3 of 5 stars
shanesgirl   1 contribution
Iowa
Oct 8, 2009 | Trip type: Couples

This was my first time in Chicago, we came for a Cubs game. After reading several negative reviews we were very hesitate about staying at this hotel but we were pleasantly surprised. We checked-in at about 4:15pm on a Thursday, it was very quick. We had a king room on the 16th floor. It had a nice flat screen tv & a small desk. The elevators & hallways are very small but...I didn't go to Chicago to spend time in them. The room was more then big enough for my husband & I. I don't know what their double rooms are like but I could see that maybe 2 beds in a room might be a bit tight for a family of 4. However, for as little time spent in the room, I don't think it would be a big deal. If planning to be in the room for long amounts of time, I probably would spend a bit more for a nicer hotel. The elevators & hallways are very small, but again...not there to spend a lot of time in the hotel. The location of this hotel can't be beat, especially for the price. Just steps from Michigan Ave & Magnificent Mile shopping & we were able to easily walk to about everywhere we wanted to go from the hotel. The only real negatives I have about the hotel room are this: the carpet seemed quite dingy with a big pink stain in the corner, the bathroom needed a bit of deep cleaning ie. walls around/below sink & the grout in the shower needed to be scrubbed. This is a no frills place... if you're on a budget & looking for a place to change clothes & sleep at, this is a great value. I really can't complain about anything considering we paid only $50/ night thru Priceline...you can't beat that for the heart of Chicago.

Food & drinks in downtown Chicago can be pricey so I recommend the TGI Fridays that is on the other side of the block from the hotel (on Erie St.) They have a very nice bar area & drink specials every day of the week. We didn't find this place until our last day & wished we had much earlier. Great place to sit, watch a game & have a drink after a long day of walking. We also stopped by the Signature Lounge on the 96th floor of the Hancock Bldg. for a drink. Instead of paying $12-$15/person to go to their observation deck, we went to the lounge & had a drink. Drinks are pricey but you get a great drink while enjoying the great view. I recommend going during the afternoon to avoid the crowds for your best chance at a seat by the window. There is also a McDonalds & a Walgreens about 4 blocks west on the same street as the hotel. Also to be checked out: Maggiano's Restaurant (great food, reasonable prices), Navy Pier for fireworks at night (Billy Goat Tavern for a drink), Second City comedy club (great show).

We were really impressed as to how easy everything was to get to, either by walking or public transit. We ordered a 3-day pass from the CTA website prior to our trip. They were mailed to our house (included in price) & don't activate until the first time you use them. They are good for unlimited rides on the bus & el train. Use Google Maps for directions, it is connected to the transit authority & will map your way for walking or public transit, giving you the correct bus # or train & how to get to the correct bus stop. We used it on our Blackberry & it worked great!

We had one of our best trips ever & the hotel was great for what we needed it for. We would stay here again & I'm sure we will.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay October 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since August 03, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €72 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Was a Good Value For the Price

Red Roof Inn

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3 of 5 stars
twah   9 contributions
Grand Rapids, MI
Sep 25, 2009 | Trip type: Solo travel

On a spur of the moment I decided to go to Chicago to see Paul Potts and wanted an inexpensive place to stay. The hotel's location is ideal being only one block off Michigan. The room I had was a corner room was rather small and sparse but it was clean. For the price level you got the amenities you expected, small bar of soap, plastic wrapped plastic glass, shampoo in a package similar to ketchup pack. It was adequate and since it was just me the room was large enough. I had not read all the negative reviews of the hotel but found the staff helpful. I don't have any complaints. If you are looking for basic hotel serices at a great price (from Priceline) this is the place.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 50_64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €72 (year-round)
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lip service to roaches and bugs

Red Roof Inn

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2 of 5 stars
demclubmonterey   1 contribution
California
Sep 16, 2009 | Trip type: Friends getaway

My wife and I had stayed at the RRI on a previous visit, and I felt OK booking her and a friend there again. Unfortunately, her room had cockroaches, other bugs, and other cleanliness issues.

A complaint brought an apology and excuses from the GM, but nothing else. A free night or a reduction in rate would certainly have been appropriate.

In her note, the GM says "I realize we have lost your business". How right she is.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since September 16, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €72 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
DO NOT stay here

Red Roof Inn

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1 of 5 stars
shelsrott   1 contribution
michigan
Sep 15, 2009 | Trip type: Business

cockroachs, black mold/mildew in bathroom, staff allow panhandlers into lobby, room is dirty even after staff cleaned; more like just replaced the towels

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 25_34
  • Member since September 15, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €72 (year-round)
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Great location for the budget traveller

Red Roof Inn

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4 of 5 stars
Inokashira   1 contribution
london
Sep 14, 2009 | Trip type: Business

This hotel had some dodgy recent reviews, so I was pleasantly surprised at the friendly and helpful staff. Bedrooms were a trifle small, but this room (on floor 15) seemed in good decorative order, and bathroom was bright and clean. There's a safe in the room for your valuables; hair-dryer, iron and in-room coffee-maker. It's well situated for the Michigan Avenue's Magnificent Mile and an easy walk to Navy Pier, the river, Water Tower, the El and shopping. Some tasty and inexpensive eateries (Burrito on the Beach) are nearby. I'd gladly stay here again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay August 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since September 14, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €72 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611