The hotel is okay but overpriced. The staff was wonderful especially in the restaurant (American Kitchen I believe it was called). The market was way overpriced. It was nice have the little mall nearby though and the prices there were better for food.
But the room itself wasn't very nice. The mini-bar was packed with junk and you couldn't even put your own things in the fridge. And I had no clue what the prices were on those items so I didn't use them. And the internet was very expensive, plus they made you pay again for the conference internet so that was double the price. That's what I don't get about Hyatt as a chain. It's more expensive and they make you pay for every little thing. I was stuck there because of a conference and a not rich patron so having to pay for every little thing was annoying. Other chains like Homewood are a much better deal because you get everything included in one price plus meals. Plus I've been to better Hyatt hotels. I didn't even see any good "luxury" options while I was there.
The staff was outstanding but otherwise, it was not a very good hotel for the money.
- Official Description (provided by the hotel):
- Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown Chicago, Illinois hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently connected to the Illinois Center and within minutes of the Magnificent Mile.We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and new restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more less
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- Also Known As:
- Hyatt Regency Chicago Hotel Chicago
- Chicago Hyatt Regency
- Hyatt Chicago