We left our car with valet for 2 hours when we checked in and got ready for dinner. My husband forgot his wallet in the glove box in the car with some cash in it. When we got our car back first thing he checked was his wallet which was missing all the cash he had in it!!!! When I filed a report with the valet manager he said only the driver that parked my car and the driver that brought my car back were the only people who had access to my car while it was with the valet service. That narrows down the suspect list. I know people shouldn't leave valuables in their car but it was a simple mistake and the valet guy had to look in closed places and happened to find the wallet and stole the money, what kind of person does that?!? I will never stay at this hotel again!!! I feel violated and don't feel safe even staying here for the night, what a shame.
- Official Description (provided by the hotel):
- Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown Chicago, Illinois hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently connected to the Illinois Center and within minutes of the Magnificent Mile.We are excited to announce the completion of our $168 Million renovation! We are eager to show you our new welcoming lobby, engaging check-in pods and new restaurant concepts and menus. Come see the completely transformed Hyatt Regency Chicago! ... more less
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- Also Known As:
- Hyatt Regency Chicago Hotel Chicago
- Chicago Hyatt Regency
- Hyatt Chicago