I stayed at the Hyatt Regency Chicago for a blogging conference this November and the overall experience was excellent. The room that I stayed in was always super clean, had fresh towels, and the bed was very comfortable. We used a conference room and even there were other events going on at the same time, the atmosphere was very organized and calm. I loved the staff who served dinner and cocktails--they were friendly and kind.

I ate a superb dinner at the restaurant downstairs (I forget the name). Had one of the best burgers in my life! I would totally go back and bring my family for comfortable accommodation, great food, and top-notch service.

This was our first stay at the Hyatt Regency in Chicago. We were able to check in early upon arrival, which was much appreciated. Our room was the 2 Queens, as requested. It had some minor non-clean things - toothpaste spit on the wall next to the sink, dried coffee (?) spilled all down the nightstand, etc. Not a deal breaker but not pleasant to see either. The decor was nothing special but it was up-to-date. Our room was always quiet. The location of this hotel is superb and the price we paid was the lowest we have ever paid in Chicago. Our only complaint was the chaos of the lobby. It wasn't inviting to check-in, it wasn't pleasant to come and go, and it was a nightmare to check-out. I am hoping they are doing so renovations because it appeared that the front desks were in a temporary location. The lines were always long and the lobby was, in general, very packed and uninviting morning, noon and night. We have never experienced that at any other Chicago hotel, not even on the same weekend of previous years. I was thankfully able to figure out the self check-out kiosk while my husband wandered around trying to find out where we could check our suitcase until our train later in the day. Waiting in the snaking (probably 50 people as it wound around the lobby) line to ask about the luggage wasn't an option as half of our day would have been shot. So, in all our stay wasn't bad but when you leave on a sour note it leaves a sour taste. Not sure if we will stay again because it just wasn't a relaxing stay outside of our room.

I've stayed in this hotel a number of times over the years and, although its never been bad, the rooms had begun to show some wear. On this visit I was surprised by a fantastic re-model, comfortable beds and the usual great service. This hotel is in a fantastic location for business or vacation travelers and has a great bar overlooking the river.

I will definitely be back.

Just returned from a business trip staying overnight at this property. A beautiful hotel right in the middle of downtown Chicago. The rooms were spacious, clean with comfortable beds. The hotel staff that I interacted with were professional and helpful. Loved that the hotel was a block from Michigan Ave. which was great for shopping and dinIng. Also, there was a very large conference going on during my stay and you would have never known as the rooms were quiet and staff again was great. Will definitely stay here again.