Needing a hotel convenient to Lake Shore Dr. for a family funeral next day, we booked a night's stay at this "HoJo" due to the location and free downtown parking, We wished we'd instead returned to the "Best Western River North" which also offers free parking but has much better appointed, very clean rooms, even though we found on a prior stay there that it was rather noisy from the early morning garbage truck traffic at the nearby MacDonald's.
So we chose Hojo (despite somewhat higher cost for our desired date!) for greater potential quiet, even tho TripAdvisor reviews led us to keep our expectations about the decor and even cleanliness low. In that we were not "disappointed": the bathroom in our Hojo room had mold growing in the corners & tile grout, the furniture was rather "bunged up" & the bedside light did not work. Still, we were happy with the front desk staff that we dealt with initially, as the light got "fixed" (by a maintenance man who had to move a bed & crawl on the floor to plug it back in!) & the woman who checked us in offered us a choice of rooms, with tips as to which would get least street noise. We were pleased by the strong Wifi signal (poor or non-functioning during our stay at the Best Western) & accepted the conditions until two things happened during the night.
First, the sheets are too small for the double beds & when I, staying up later than my husband, tried to get under the covers, I faced a tangle of untucked linen & wide swath of bare mattress. What a mess. Finally I settled into sleep but was then at 3 a.m. awakened by loud pounding & louder angry cursing just a few yards away--& soon my husband & teenager (which takes some doing) were also awake. I went out to check on the commotion -- which went on about 45 min. until things had settled down again. A young couple (wearing college shirts which they shamed) had returned drunk, & a "friend" sharing their room had locked & refused to open the door. Upon my call security came & talked to them awhile in the hall (the woman lying on the floor demanding action & the man still cursing). At my insistence security finally took them to the office, tho we heard them all the way through the courtyard. About 10 min. later we heard 2 people leave that room & quickly depart by car & soon after that the noisy couple returned, still talking loudly.
Next morning (little sleep) the management said it was a "church group" that had caused the troub!e. Asked for recompense, he gave us $50 refund--but the room still cost over $100--& he lightly dismissed the sheet problem that I also then mentioned. Even if he couldn't be faulted for the couple's behavior, the booking of a gender mixed group in one room was apparently ill-advised and the security guard should have immediately realized the issue and removed the couple to the office to give them another room if possible. And the hotel should use larger sheets and clean up the mold and mildew and get staff to leave lights plugged in. Never again: DOUBLE NO to Hojo.
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- Also Known As:
- Howard Johnson Inn Downtown Chicago Hotel Chicago
- Howard Johnson Chicago
- Chicago Howard Johnson